Phillip Fernandez
Parker,AZ
Summary
Detailed Compliance Manager knowledgeable in evaluating records and digital information to ensure compliance. Strong work ethic, adaptability and exceptional interpersonal skills. Seeking an opportunity with room for growth.
Overview
3
3
years of professional experience
Work History
Acting Director of Compliance
BlueWater Resort and Casino
Parker, AZ
06.2024 - Current
- Maintained accurate records of all compliance activities including audits, investigations and corrective actions taken when needed.
- Maintained and revised Policy & Procedures/Internal Controls for the general operation of the various departments.
- Provided guidance to management on compliance-related issues or concerns
- Ensured company's adherence to all relevant federal, state and local laws as well as industry standards.
Title 31 Compliance Manager
BlueWater Resort and Casino
Parker, AZ
07.2023 - 06.2024
- Oversaw and ensured compliance with Title 31 & BSA/AML, State, Tribal, Federal, and local laws.
- Collaborated with external auditors during annual audits.
- Performed complete revision and additions to Policy & Procedures, enhancing internal controls
- Conducted monthly facility inspections and managed responses for deficiencies in a timely manner.
- Collaborated in inter-departmental meetings for the purpose of developing and implementing new ideas and projects
Compliance Assistant
Bluewater Resort and Casino
Parker, AZ
12.2021 - 07.2023
- Conducted daily, monthly, quarterly, and annual reviews/audits across multiple departments such as Slots, Table Games, Security Finance & Cage
- Served as Liaison between BWRC and Tribal Gaming Agency, ensuring smooth communication and timely submission of departmental notifications/submittals
- Ensured prompt issuance, recording, and tracking of responses for exception reports & TGA Violations.
Education
Skills
- Security Management
- Guest Relations
- Inter-Departmental Relations
- Casino Floor Operations
- Conflict Resolution
- Decision making
- Time Management
- Attention to detail
- Staff Scheduling and Rostering
- Exceptional Customer Service
- Audit/Reviews
- Programs: Patron Management, Machine Accounting, iTrak, EZ Pay, Everi & Advantage Monitor
References
- Joseph Salcido, (928) 375-9764
- Samantha Russell, (928) 575-5674
- Aurora Olson, (928) 575-7701
Timeline
Acting Director of Compliance
BlueWater Resort and Casino
06.2024 - Current
Title 31 Compliance Manager
BlueWater Resort and Casino
07.2023 - 06.2024
Compliance Assistant
Bluewater Resort and Casino
12.2021 - 07.2023
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