Phillip Fuller
Nashville,TN
Summary
My interest and passion is in entertainment media of all kinds, whether it be film, television or music. I have written and produced my own video content for school. I consider myself, hard-working, reliable and a good team player. I follow directions well and use my creative mind to solve problems efficiently.
Overview
7
7
years of professional experience
Work History
Production Assistant
Country Music Television
Nashville, TN
11.2022 - Current
Guest Services Associate
Nashville Predators
Nashville, TN
11.2022 - Current
- Managed customer complaints and rectified issues to complete satisfaction.
- Provided guests with positive experience and professional impression.
- Corrected guest issues promptly with knowledgeable and friendly service.
- Welcomed large volume of guests and improved overall customer service.
Guest Services Associate
Live Nation
Nashville, TN
09.2022 - Current
- Managed guest check-in and check-out procedures, reservations and payments.
- Corrected guest issues promptly with knowledgeable and friendly service.
- Provided guests with positive experience and professional impression.
- Managed customer complaints and rectified issues to complete satisfaction.
Sam's Club
Cashier
Franklin, TN
03.2022 - 06.2022
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions, offered product advice and used suggestive selling techniques to promote add-on sales.
- Learned roles of other departments to provide coverage and keep store operational.
Sequoia Swim and Tennis Club
Cook
Nashville, TN
05.2020 - 08.2021
- Maintained consistent quality and high accuracy when preparing dishes every day.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Enforced established procedures and requirements for safe food handling, storage and service.
Delivery Dudes
Delivery Driver
Franklin, TN
05.2019 - 08.2019
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Maintained safe driving habits to protect property and public safety.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty
Publix Grocery Store
Cashier
Nashville, TN
06.2018 - 09.2018
- Operated cash register or POS system to receive payment and verified customer age requirements for alcohol or tobacco purchases.
- Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
- Worked closely with front-end staff to assist customers.
Education
2 Years - Journalism/Electronic Media
University of Tennessee
Knoxville, TNHigh School Diploma -
Christ Presbyterian Academy
Nashville, TN05.2019
Some College (No Degree) - Music Business
Middle Tennessee State University
Murfreesboro, TNSkills
- Problem-Solving
- Detail-Oriented
- Adaptable Under Pressure
- Collaborative Worker
- Communications
- Customer Relations
Timeline
Production Assistant
Country Music Television
11.2022 - Current
Guest Services Associate
Nashville Predators
11.2022 - Current
Guest Services Associate
Live Nation
09.2022 - Current
Sam's Club
Cashier
03.2022 - 06.2022
Sequoia Swim and Tennis Club
Cook
05.2020 - 08.2021
Delivery Dudes
Delivery Driver
05.2019 - 08.2019
Publix Grocery Store
Cashier
06.2018 - 09.2018
2 Years - Journalism/Electronic Media
University of Tennessee
High School Diploma -
Christ Presbyterian Academy
Some College (No Degree) - Music Business
Middle Tennessee State University
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