Phillip Hayes Jr
Callands,VA
Summary
Detail-focused professional with expertise in data warehousing, process validation, and business needs analysis. Demonstrated ability to understand customer requirements and translate them into actionable project plans. Committed to fostering strong customer relationships by comprehending their unique needs and developing customized solutions. Leveraging deep technical acumen and effective communication skills to ensure customers comprehensively understand our product offerings. Collaborative team player dedicated to achieving impactful results and thriving in dynamic environments.
Overview
18
18
years of professional experience
Work History
Senior Sales Engineer
Noblis
06.2022 - Current
- Senior Sales Engineer for Department of Homeland Security - Cybersecurity Infrastructure and Security Agency - Mobile Security Traveler-Verified Information Protection (T-VIP) project.
- Lead team members and provide coaching and guidance for exceptional client delivery. Align team efforts with client needs, ensuring seamless project execution and outstanding outcomes.
- Orchestrate monthly working group sessions to delve into critical aspects of the federal-funded software application. These discussions span software development, process refinement, and the integration of community input. The shared service and software tool evolve collaboratively, ensuring optimal outcomes.
- Educating federal civilian employees on the implementation and utilization of a government-off-the-shelf (GOTS) software solution.
- Support stakeholder engagement by collecting regular performance data on tool usage on a quarterly basis and conducting individual interviews to gather feedback on service and the tool.
- Consistently provided task assignments and project progress updates to the client lead through comprehensive weekly, monthly, and quarterly reports.
- Sharing technical knowledge and provide client engagement perspectives to develop opportunities for expanded work for colleagues by developing white papers, marketing materials and contributing to proposal development.
- Enhanced T-VIP Shared Service by leading major improvements per Federal Lead’s request, successfully onboarding and retaining agencies each fiscal quarter. Implemented HSIN site and training videos, reducing customer research and response time by 4+ hours. Consistently surpassed quarterly targets for new agency onboarding.
Adjunct Instructor
Averett University
01.2022 - Current
- Currently teaching Applied Data Analytics courses in the Business Department at Averett University.
- ADA 365: Applied Predictive Analytics. Provide insight into the future by using common and new tools in the field of analytics. It addresses how correlation analysis, regression, and time series is used to investigate future questions within given datasets.
- ADA 364: Applied Descriptive Analytics. Provide insight into the past datasets by using common and new tools in analytics using Excel and R programming. This course addresses how aggregate analysis, data visualization, and text and video analysis are used to investigate questions among various disciplines.
- ADA 363: Introduction to Data Analytics and Big Data. Introduces the purpose of data analytics, its role in decision-making and problem-solving with widely used methodologies available and develop applied analytic solutions using Microsoft Excel.
- ADA 400: Applied Analytics Capstone. Using data in a field relating to their primary area, students will conduct a real-world data project. Students will apply the BADIR Framework method, and tasks of cleaning and analyzing the data.
- BSA 375: Management Information Systems. The course introduces students to the managerial aspects of information systems in business organizations. Planning, implementing, evaluation, budgeting, and management of information systems is a focal point, as well as the application of critical thinking and problem solving approaches to business problems.
Community Engagement Manager
Noblis
01.2021 - Current
- Leader and facilitator of Noblis learning and development opportunities to share among employees.
- Responsible for facilitating community events, mentoring participants, and leading collaborative workgroups.
- Leader of the Diversity, Equity, and Inclusion Retention, Outreach, and Recruitment Working Group and collaborate as a co-lead of the Black Employee Network and HBCU/Divine Nine Employee Resource Groups to engage employees in community service, foster collaborative opportunities, promote recruitment and retention incentives, and provide mentorship to group members.
- Serves as the essential planner and workshop training facilitator within the Data Storytelling Community of Practice group developing and managing bi-annual workshops to Noblis colleagues, guiding communication about data analytics tools and process, and ensuring the employees achieves successful outcomes from workshop trainings.
- Participant of the 2022 Noblis Mentorship Program, which I was a mentor providing guidance and support to a junior professional, helping them navigate their career paths. I was a mentee, actively sought advice and learned from experienced industry leaders, enhancing my own professional development.
- Data Analytics Program mentor assisting four Noblis employees to receive their graduate certificate from George Mason University by providing guidance on university classes, summer group project, mentoring on data analytics opportunities within Noblis, and facilitating group discussions and events.
Adjunct Instructor
Danville Community College
01.2019 - Current
- Currently teaching courses at Danville Community College in the Arts, Science and Business Division.
- ITE 152: Introduction to Digital and Information Literacy and Computer Applications. This course covers understanding of digital and information literacy. Introduces basic computer concepts in hardware, software, cyber, cloud, database, operating systems and introduction to Microsoft Office Suite.
- ITE 115: Introduction to Computer Concepts and Applications. This course covers understanding of computer terminology, information security and the introduction to Microsoft Office Suite (Word, PowerPoint, Excel, and Access).
- ITP 100: Introduction to Software Design. This course helps introduce students to computer software designs from problem solving to creating visualizations and introduce the students to Python Programming.
- ITE 140: Spreadsheets for Business. Provides a working knowledge of a commercial spreadsheet package to include design and development of a variety of worksheets, preparing graphs, working with database queries, macro writing, menu techniques, and decision analysis tools.
Data Engineer
Noblis
01.2021 - 06.2021
- Technical writer to create and maintain instructional standard order of procedures (SOP) documentation for our Center for Medicare and Medicaid Service (CMS) Office of Strategy, Performance & Results (OSPR) Team.
- Provide technical assistance on client based project requests such as Data Engineering (Tableau Prep/Databases), Data Visualization (Tableau Desktop/Adobe XD Wire framing), Data Cleaning or Shell Scripting (Python/R).
- Designing automation extraction files from the clients' Excel and cloud-based data sources using Tableau Prep Software.
- User Experience (UX) designer and data engineer for the Knowledge Spark Noblis Sponsor Research in order to create a chatbot for Noblis employees to find and locate internal employee resources.
- Lead developer for the Augmented/Virtual Reality Applications for Readiness and Operations Noblis Sponsor.
- Research implementing a AR/VR platform to conduct hands on instructional videos using a Android-capable headset called RealWear.
Database Adminstrator
Noblis
01.2018 - 01.2018
- Manage the backend PostgresSQL database for Network Transformation Tools project for Acqutrak.
- Make sure authorized users can add, update, or delete data when appropriate.
- Serve as the data architect to provide guidance on database storage and utilization requirements.
- Maintain the integrity and security of the Network Transformation Tool database.
- Set up new database instances and grant access permission for developers.
- Troubleshoot database issues when needed in development or production environments.
- Develop SQL and Bash shell scripts for automating large datasets in databases.
Database System Manager
Noblis
01.2016 - 01.2016
- Manage data from development stage to production stage using Network Hosting Center (NHC) scripting tool languages and the data pushes within the production system in Network Services Operations and Pricing Services (NS-OPS) for the General Services Administration (GSA) client.
- Develop and enhance program system documentation for clients and business team.
- Serve as the data architect to develop database design and architecture documentation for the management teams and client.
- Developed the Network Transformation Tools Data Management Retention Policy documentation This includes processes for retaining government data and the archive and deletion of data when necessary.
- Developed the Network Hosting Center (NHC) Database Management Plan and Guide document that provides processes to analyze database implementation methods to make sure they are in line with policies and any external regulations. This includes mapping the database, creating a data dictionary, identifying input sources and timeframes, noting data flows within the tools, and other related activities.
- Process and integrate Networx, WITS3 and Enterprise Infrastructure Services (EIS) data contractual mods using PostgresSQL statements and Python scripting for multiple price-related databases in the system
- Build error checker rules using PostgresSQL statements to detect any data manipulation to improve data correctness for the Enterprise Infrastructure Services (EIS) pre/post-award environment.
System Administrator
Noblis
01.2014 - 01.2016
- Improved system performance by conducting tests, troubleshooting, and integrating new elements to the Cray XMT supercomputer.
- Managed the confidentially, integrity and availability of users access to the Cray XMT supercomputer.
- Scheduled monthly calls with Cray and YarcData in support of issues and updates that involved our Cray XMT2.
Health Informatics Engineer
Noblis
01.2014 - 01.2016
- Developed an organized plan for design, testing, and implementation of the Psychological Health/Traumatic Brain Injury (PH/TBI) Health Registry by Force Health Protection & Readiness (FHP&R's) program.
- Liaised between the technical team and the non-technical clients to ensure that the clients understood the purpose, benefits, and usage of the registry.
- Presented findings and prepared briefings, agendas, and After-Action Reports (AAR) during the DoD-VA PH/TBI Registry Stakeholder Work Group meetings.
- Provided briefings to team and stakeholders about the integrity and security of the registry when applicants are entered into the system.
- Managed web content DoD/VA Psychological Health & TBI Registry webpage on dcoe.mil and internal SharePoint site for the Health Informatics Team.
- Developed and maintained the Registry Project Plan using Microsoft Project 2010) to outline the deliverables and deadlines that needed to be met before the registry product would be delivered to the client.
Software Engineer – Technical Staff
Noblis
01.2012 - 01.2016
- Collaborated with the Federal Aviation Agency using Network Resilience Analysis tool to enhance a shortest path algorithm application.
- Used PostgresSQL, Javascript, and web visualization to show the possible way to get from source to destination airport cities in few routing cases.
- Developed an automatic post processor for Financial Analysis using Python scripting. This predictive analysis tool helped determined the best time to buy and sell stocks.
- Developed advanced analytics algorithms for big data problems using the Cray XMT-2 to represent associations among entities probabilistically by computing graph distances.
Human Resource-Information System Specialist Intern
Subaru of Indiana Automotive
01.2011 - 01.2011
- Create an auto generated program in Excel using Visual Basic and Transaction-SQL.
- Developed database solutions to store and retrieve company information.
- Migrated system database from Microsoft Access to SQL Server 2005 to provide data analysis and reporting capabilities.
Software Engineer Graduate Intern
CISCO CHOICE PROGRAM, MORRISVILLE
05.2010 - 08.2010
- Developed an auto generated code using Perl scripting language to handle the routing tables of Cisco’s enterprise networks.
- Used a well debugged template object code to generate code for other objects for time reduction of designing and debugging using Perl scripting.
Intern Analyst
Lehman Brothers
01.2007 - 01.2007
- Formed views for users to access information stored in Lehman’s database.
- Used programming languages such as Java, JavaScript, KSQL, and HTML.
- Given abilities to track portfolios and orders in the existing system based on this application.
Education
Master of Science - Data Analytics Engineering
George Mason University
Fairfax, VA12-2024
MBA - General Studies
Averett University
Danville12-2017
Master of Science - Computer Science
Purdue University
West Lafayette, IN12-2011
Bachelor of Science - Computer Science
Norfolk State University
Norfolk, VA05-2008
Skills
- Database management
- Python/R Programming
- Data visualization and presentations
- Data cleaning
- Classroom management
- Online teaching
- Team collaboration
- Technical troubleshooting
- SQL
- Data storytelling
Timeline
Senior Sales Engineer
Noblis
06.2022 - Current
Adjunct Instructor
Averett University
01.2022 - Current
Community Engagement Manager
Noblis
01.2021 - Current
Data Engineer
Noblis
01.2021 - 06.2021
Adjunct Instructor
Danville Community College
01.2019 - Current
Database Adminstrator
Noblis
01.2018 - 01.2018
Database System Manager
Noblis
01.2016 - 01.2016
System Administrator
Noblis
01.2014 - 01.2016
Health Informatics Engineer
Noblis
01.2014 - 01.2016
Software Engineer – Technical Staff
Noblis
01.2012 - 01.2016
Human Resource-Information System Specialist Intern
Subaru of Indiana Automotive
01.2011 - 01.2011
Software Engineer Graduate Intern
CISCO CHOICE PROGRAM, MORRISVILLE
05.2010 - 08.2010
Intern Analyst
Lehman Brothers
01.2007 - 01.2007
Master of Science - Data Analytics Engineering
George Mason University
MBA - General Studies
Averett University
Master of Science - Computer Science
Purdue University
Bachelor of Science - Computer Science
Norfolk State University
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