Phillip Herrera
San Antonio
Summary
Overnight Stocker with 8+ years of experience in inventory management and customer service, excelling in optimizing workflow and enhancing store readiness. Demonstrates strong leadership and adaptability, having successfully led teams to consistently meet targets and improve operational efficiency. Committed to safety, cleanliness, and fostering a positive work environment, with a track record of implementing systems to reduce product damage and streamline processes.
Experienced with managing concession operations and staff. Utilizes effective strategies to enhance customer satisfaction and streamline processes. Track record of fostering teamwork and optimizing inventory management.
Overview
11
11
years of professional experience
Work History
Concession Supervisor
Aramark CCS
08.2025 - Current
- Supervised daily concession stand operations, ensuring efficient service and high customer satisfaction.
- Monitored inventory levels, coordinated restocking, and reduced product waste through accurate tracking.
- Enforced food safety and sanitation standards in compliance with health regulations.
- Maintained clean, organized, and fully stocked concession areas during peak hours.
- Ensured compliance with company policies, safety procedures, and operational guidelines.
Grill Cook
Aramark CCS
01.2025 - 05.2025
- Led daily operations, optimizing workflow and improving service quality.
- Reduced waste through improved inventory management.
- Introduced new menu ideas that improved sales and customer experience.
Overnight Stocker
H-E-B, Lake Jackson
08.2021 - 06.2023
- Managed nightly inventory, ensuring shelves were fully stocked for morning shoppers.
- Organized merchandise efficiently, maintaining store cleanliness and presentation.
- Implemented product damage tracking system, reducing losses.
- Streamlined restocking workflow, cutting aisle time and improving readiness.
- Collaborated with team to meet nightly targets and train new staff.
Subway Lead
Citgo Corner Store, Lake Jackson
10.2016 - 01.2018
- Oversaw store operations, ensuring consistent quality and customer satisfaction.
- Streamlined production processes, reducing customer wait times.
Subway Artist
Aramark, UTSA Campus
09.2015 - 10.2016
- Prepared custom sandwiches to meet customer preferences.
- Uphold top standards of food safety and cleanliness.
- Managed stock efficiently, reducing waste and improving prep time accuracy.
Subway Lead
Aramark, UTSA Campus
05.2016 - 08.2016
- Led daily operations, optimizing workflow and improving service quality.
- Reduced waste through improved inventory management.
- Mentored new team members, fostering a cooperative, motivated staff.
- Introduced new menu ideas that improved sales and customer experience.
Education
High School Diploma -
Clear Falls High School
League City05-2015
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University of San Antonio
01-2018
Associate of Science -
Brazosport Community College
01-2021
Bachelor - Computer Science
University of Houston
Skills
- Safety & Cleanliness: Expert in maintaining safe, organized workspaces
- Team leadership experience
- Customer Service: Strong communication and service orientation
- Adaptability: Thrives in fast-paced environments
- Persistence & Diligence: Consistent record of exceeding operational goals
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Concession Supervisor
Aramark CCS
08.2025 - Current
Grill Cook
Aramark CCS
01.2025 - 05.2025
Overnight Stocker
H-E-B, Lake Jackson
08.2021 - 06.2023
Subway Lead
Citgo Corner Store, Lake Jackson
10.2016 - 01.2018
Subway Lead
Aramark, UTSA Campus
05.2016 - 08.2016
Subway Artist
Aramark, UTSA Campus
09.2015 - 10.2016
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University of San Antonio
Bachelor - Computer Science
University of Houston
High School Diploma -
Clear Falls High School
Associate of Science -
Brazosport Community College
Awards
Summa Cum Laude Graduate, High Honors Recipient, National Honor Society Member