Summary
Work History
Education
Skills
Timeline
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Phillip Krickler

Phoenix,AZ

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Work History

Customer Service Representative

Circle K
06.2023 - Current
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Education

GED -

Marcos De Niza High School
Tempe, AZ

Skills

  • Microsoft Excel
  • Quality Control
  • Technical Support
  • Computer Proficiency
  • Customer Consulting
  • Problem-Solving Ability

Timeline

Customer Service Representative

Circle K
06.2023 - Current

GED -

Marcos De Niza High School
Phillip Krickler