PHILLIP MAKOCI
Peabody,MA
Summary
Highly motivated and results-oriented professional with over eight years of leadership experience. Proven ability to initiate effective customer service programs. Strong leadership and team building abilities. Experience in recruiting, training, coordinating, and retaining. With the ability to motivate employees to achieve maximum results. Does amazing work independently with energy and is also a collaborative team player with a strategic/service-focused mindset.
Overview
1
1
Language
1
1
Certification
10
10
years of professional experience
Work History
MANAGER AND CHEF
PHILLIP'S ROAST BEEF & PIZZA
Rowley, Massachusetts
01.2017 - Current
- Oversaw daily operations in a fast-paced restaurant environment.
- Trained and mentored staff to ensure high-quality service.
- Managed inventory levels and ordered supplies.
- Oversaw store operations, ensuring efficient management of money, food, and transportation
- Executed processing tasks to maintain high service standards., preparation, and delivery of incoming orders to maintain service standards
MOTOR TRANSPORT OPERATOR
UNITED STATES ARMY
08.2021 - 08.2025
- Operated alley-docking a M915 and LHS truck and trailer
- Executed coupling of M915 truck and trailer to facilitate safe movement and uncoupling a M915 truck and trailer
- Fastened chains, straps, covers and binders to secure load during transit
- Inspected truck for defects and safe operating condition before, during and after trips
- Managed and inspected loading and unloading processes, ensuring safety of personnel and cargo
- Led platoon of 45 personnel through basic training and 90 through AIT training, enhancing leadership skills
Grounds Crew Member
JC Grounds Management
Danvers, Massachusetts
05.2022 - 08.2022
- Maintained grounds through consistent mowing, trimming, and edging, ensuring a well-kept landscape.
- Operated chainsaws, electric clippers, weed wacker, and lawn mowers to effectively manage landscape upkeep.
- Edged lawns and applied fertilizers to enhance overall lawn health and appearance.
- Used landscaping equipment to improve property appearance and usability.
- Worked with team members to complete seasonal landscape projects on schedule.
Education
Bachelors - Criminal Justice with a Victimology Concentration
BRIDGEWATER STATE UNIVERSITY
Bridgewater, MA12-2025
HIGH SCHOOL DIPLOMA -
PEABODY VETERANS MEMORIAL HIGH SCHOOL
Peabody, MA05-2020
Skills
- Customer service
- Performance and productivity improvement
- Team leadership
- Teamwork and collaboration
- Team building
- Problem-solving and decision-making
- Analytical and critical thinking
- Excellent communication
- Conflict resolution
- Public speaking
- Strategic planning
- Organizational design
- Infrastructure development
- Criminal investigation
- Problem resolution
- Evidence analysis
COMMUNITY SERVICE
Coached little league basketball and football teams (2016-2019)
SCHOOL EVENTS
- Wrestling (2015-2020) Captain (2017-2020) with multiple championship tournaments won, was ranked top in the State of Massachusetts and ranked in the Region of New England with a record of 128-24
- Football (2014-2020) Varsity (2018-2020) leader of the defensive and offensive lines
Languages
Greek
Full Professional
Certification
- Licence to Carry a Firearm (LTC)
Timeline
Grounds Crew Member
JC Grounds Management
05.2022 - 08.2022
MOTOR TRANSPORT OPERATOR
UNITED STATES ARMY
08.2021 - 08.2025
MANAGER AND CHEF
PHILLIP'S ROAST BEEF & PIZZA
01.2017 - Current
Bachelors - Criminal Justice with a Victimology Concentration
BRIDGEWATER STATE UNIVERSITY
HIGH SCHOOL DIPLOMA -
PEABODY VETERANS MEMORIAL HIGH SCHOOL