Phillip McClairen
Senior Program Manager
Bloomington,CA
Summary
Professional program management professional with a 15+ years proven track record in leading complex projects and driving impactful results. Strong focus on team collaboration, ensuring dependable performance, and adaptability to evolving needs. Expertise in strategic planning, resource allocation, risk management, and stakeholder engagement, coupled with exceptional problem-solving and leadership abilities.
Overview
19
19
years of professional experience
6050
6050
years of post-secondary education
9
9
Certifications
3
3
Languages
Work History
Business Continuity & Risk Advisor
New York Life Insurance Company
02.2020 - 01.2021
- Delivered customized insurance and retirement strategies to individuals and small businesses.
- Safeguarded $12M+ in enterprise value by deploying business continuity frameworks with integrated risk controls and succession planning across diverse operational models.
- Boosted scalability, stakeholder alignment, and client retention by embedding engagement protocols into workflows and launching a bilingual outreach initiative that expanded coverage by 26% in underserved markets.
- Conducted thorough financial analyses to identify potential risks associated with various investment opportunities.
Financial Consultant – Retirement & Risk Planning
Transamerica Financial Advisors, Inc.
09.2019 - 02.2020
- Focused on strategic financial planning and community-based education initiatives across underserved markets.
- Developed and delivered customized risk management and retirement planning solutions for 100+ clients. Aligned financial strategies with succession, estate, and business continuity objectives. Integrated demographic analysis, regulatory compliance, and operational risk frameworks to support client-specific planning.
- Increased client satisfaction by providing personalized financial advice and investment recommendations.
- Led workshops on personal finance topics to educate 300+ families about effective money management practices with the use multilingual programming. Surpassed outreach performance benchmarks and expanded regional market penetration.
Program Manager – Intelligence, Surveillance, and Reconnaissance (ISR) Systems
United States Air Force
06.2012 - 10.2017
- Led end-to-end planning and execution of mission-critical intelligence and modernization initiatives, including go-live support protocols and multi-user system integration frameworks. Managed cross-functional teams of 100+ across seven combatant commands.
- Oversaw technology deployments, software modernization, and humanitarian operations in high-pressure environments.
- Led a $2B+ weapons system and software modernization initiative in collaboration with defense contractors; served as primary liaison and change control authority, ensuring program continuity and stakeholder engagement.
- Implemented Earned Value Management (EVM) and performance KPIs across 32 essential programs, maintaining cost and schedule integrity throughout project lifecycle.
- Managed multi-year budget forecasting and justification for $180M in federal appropriations using Oracle Hyperion and SAP HRM platforms, enabling transparent cost reporting and resource allocation.
- Designed and launched workforce readiness and mentorship programs, decreasing onboarding time by 30% and increasing internal promotions by 22%; aligned with succession planning goals and internal mobility objectives.
- Recognized by the Secretary of Defense for leading intelligence efforts in support of a 85 member cross-functional drug interdiction operation yielding 10 tons of narcotics.
Team Lead / Operations Supervisor – Aviation, Intelligence & Training
United States Air Force
01.2002 - 06.2012
- Led cross-functional teams supporting global Air Force missions in aircraft maintenance, intelligence, and field training.
- Managed logistics, regulatory compliance, and OSHA-compliant safety protocols in high-tempo environments.
- As unit safety representative, conducted root cause analysis and developed SOPs and training programs to enhance mission readiness, workforce adaptability, and operational safety.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
Education
B.S. - Business Administration (Project Management)
DeVry Univ.
Ontario, CA02.2025
A.A.S. - Intelligence Studies and Technology
Community College of The Air Force
Montgomery, AL06.2024
A.A.S. - Aviation Maintenance Technology
Community College of The Air Force
Montgomery, AL01.2009
Skills
- Project & Program Management
- Hybrid Delivery
- KPI & Performance Tracking
- EVM
- Stakeholder Alignment
- Executive Communication
- Continuous Improvement
- Cross-Functional Leadership
- ArcGIS
- Jira
- Confluence
- MS Project
- Power BI
- Tableau
- Excel
- DAX
- Oracle Hyperion
- SAP HRM
- Azure
- Oracle SQL
- SQL
- Python
- Java
Certification
PMP, 08/2025
Clearance Awards Affiliations
Project Management Institute (PMI), Donor and Volunteer, American Society for the Prevention of Cruelty to Animals (ASPCA), TS/SCI (SAP-eligible), SIPRNet, JWICS, Windows, Linux, Multiple commendations including two Air Force Commendation Medals, Air Force Achievement Medal, Humanitarian Service Medal, Global War on Terrorism Expeditionary and Service Medals, Meritorious Unit and Outstanding Unit Awards
Core Skills
Project & Program Management, Agile/Waterfall/Hybrid Delivery, KPI & Performance Tracking, Budgeting, Forecasting & EVM, Risk, Compliance & Change Control, Stakeholder Alignment & Executive Communication, Process Mapping & Continuous Improvement, Cross-Functional Leadership, Systems of Record/Engagement, Geospatial Tech (ArcGIS), Jira, Confluence, MS Project, Smartsheet, Power BI, Tableau, Excel (Pivot Tables, VLOOKUP, DAX), Excel Macros, Workflow Automation, Oracle Hyperion, SAP HRM, Azure, Oracle SQL, SQL, Python (basic), Java
Affiliations
- Project Management Institute
Timeline
Business Continuity & Risk Advisor
New York Life Insurance Company
02.2020 - 01.2021
Financial Consultant – Retirement & Risk Planning
Transamerica Financial Advisors, Inc.
09.2019 - 02.2020
Program Manager – Intelligence, Surveillance, and Reconnaissance (ISR) Systems
United States Air Force
06.2012 - 10.2017
Team Lead / Operations Supervisor – Aviation, Intelligence & Training
United States Air Force
01.2002 - 06.2012
B.S. - Business Administration (Project Management)
DeVry Univ.
A.A.S. - Intelligence Studies and Technology
Community College of The Air Force
A.A.S. - Aviation Maintenance Technology
Community College of The Air Force
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