Phillip Moody
Allentown,PA
Summary
Hello, My name is Phillip I am 29 years old and currently out of school seeking full time employment. In the past I have worked in various fields of employment, from car detailing to working in a pet store. Some attributes about me that are the strongest is my punctuality, charisma and team attitude. I strive 110% for everything i have accomplished in the past and everything i intend to accomplish from here on out. I will be a great asset to any company that gives me a chance to show my worth, I will bring Character, Work ethic and a drive to succeed and move up in the ranks with a company that has plans for the future. Authorized to work in the US for any employer Handle all types of customer service requirements in any environments with excellent analytical, schedule management and document preparation skills. Effectively handle needs of 100+ customers each day by delivering fast, knowledgeable support. Good relationship-building skills, team-oriented nature to multitask.
Overview
7
7
years of professional experience
Work History
Aramark
06.2022 - Current
- It is my job to maintain the safety and security of the Phoebe Allentown building
- Doing surveillance
- Walk throughs and tours
- Monitoring cameras and doors overnight from 12-8:30
Sales Associate
Verizon Wireless
02.2021 - 07.2022
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
Customer Service
The Results Companies
03.2019 - 05.2022
- Well Care, Keystone First, Amerihealth is a company whose mission is to provide health insurance and etc to those who can’t afford it or needs the help but doesn’t have the recourses.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered prompt service to prioritize customer needs.
Key Holder/Supervisor
Ten Thousand Villages
09.2018 - 01.2019
- My position at ten thousand villages as a key holder/supervisor requires me to open and close the store, restock, maintain cleanliness and sales goals and also to make bank deposits
Technical Support
Ring
06.2018 - 08.2018
- My job at ring was to support and do my best to help our customers step by step troubleshoot their ring devices whether it was purchased directly from us or another store that we supply it too.
Cleaner/Dishwasher/Prep
Youells Oyster House
09.2016 - 08.2017
- My duties at youells was to maintain the kitchen making sure it was clean as dish washer and cleaner and eventually i became a prep cook where it was also my job to prepare meal to be cooked and also preparing recipes for the cooks
Education
High school diploma -
Norristown Area High School
Skills
- Customer Service Skills (3 years)
- Cashier (2 years)
- Warehouse Management (1 year)
- Stocking Management (2 years)
- Tech Support
- Customer Service
- Keyholder
- Key Holder
- Retail Management
- CSR
- Customer Care
- Customer Support
- Call Center
- Typing
- Driving
- HIPAA
- Databases
- Analysis skills
- VPN
- Heavy lifting
- Warehouse experience
- Hospitality
- Assembly
- IOS
- Windows
- Help desk
- Filing
- Documentation review
- Medical terminology
- Mobile applications
- SharePoint
- SVN
- Financial services
- Zendesk
- Certifications and Licenses
- Dementia and alzhimers certified
- Present
- I took classes to help deal with people who have dementia and alzhimers I already have experience
- Driver's License
- Customer Service and Assistance
- Sales Expertise
- Excellent People Skills
Languages
English
Full Professional
Timeline
Aramark
06.2022 - Current
Sales Associate
Verizon Wireless
02.2021 - 07.2022
Customer Service
The Results Companies
03.2019 - 05.2022
Key Holder/Supervisor
Ten Thousand Villages
09.2018 - 01.2019
Technical Support
Ring
06.2018 - 08.2018
Cleaner/Dishwasher/Prep
Youells Oyster House
09.2016 - 08.2017
High school diploma -
Norristown Area High School