Phillip Nkoloagu
Dacula,GA
Summary
Highly efficient associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Reliable and upbeat associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level engineer position while learning skills in school. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Associate
Home Depot
03.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Provided product price information to customers.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Landscaper
River Club Golf Course
04.2022 - 03.2023
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Implemented efficient scheduling practices for timely completion of projects, resulting in increased client referrals.
- Designed and installed custom landscape features to meet clients'' aesthetic preferences and functional needs.
- Collaborated with architects, designers, and construction teams to develop comprehensive landscaping plans for residential and commercial properties.
- Enhanced curb appeal by carefully pruning trees, shrubs, and hedges in commercial and residential properties.
- Refreshed planting areas by removing old mulch, weeds, and debris before adding fresh materials for improved soil health and plant growth.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Edged and mowed lawns, flowerbeds and landscape features.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Maintained gardening tools by replacing blades and fluids.
Valet
Citrin
05.2021 - 02.2022
- Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
- Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
- Assisted guests with luggage and personal items, ensuring smooth transitions between arrival and departure.
- Streamlined vehicle retrieval process with effective communication between team members, minimizing wait times for guests.
- Conducted regular inspections of the valet lot, ensuring proper organization and safety measures were upheld.
- Kept detailed records of damages or pre-existing conditions on incoming vehicles, protecting both company liability and customer interests.
- Performed minor vehicle maintenance tasks like checking tire pressure or jump-starting batteries when required, going above-and-beyond for guest satisfaction.
- Upheld cleanliness standards in the valet area by removing trash, sweeping debris, and organizing equipment daily.
Education
Associate of Applied Science - Mechatronics
Gwinnett Technical College
Lawrenceville, GA12.2024
High School Diploma -
Dacula High School
Dacula, GA05.2017
Skills
- Data Entry
- Program Support
- Workplace Safety
- Preparing Reports
- Management Support
- Oral Communication
- Customer Service
- Strategy Development
- Forklift Operation
- New Hire Training
- Product Inspection
- Interpersonal skills
- Problem solving
- Team collaboration
- Item Ticketing and Pricing
- System Testing Procedures
Timeline
Associate
Home Depot
03.2023 - Current
Landscaper
River Club Golf Course
04.2022 - 03.2023
Valet
Citrin
05.2021 - 02.2022
Associate of Applied Science - Mechatronics
Gwinnett Technical College
High School Diploma -
Dacula High School
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