Phillip Perez
San Antonio
Summary
Accomplished Service Leader with a proven track record at Liberty Energy, enhancing customer satisfaction and team effectiveness through exceptional communication and coaching. Skilled in operating heavy machinery and improving safety standards, demonstrating a strong work ethic and problem-solving abilities. Expert in fostering teamwork and mentoring, with a commitment to continuous learning and financial acumen.
Overview
13
13
years of professional experience
Work History
Service Leader
Liberty Energy
07.2017 - Current
- Handled escalated customer complaints professionally, resolving situations in a manner that satisfied both parties whenever possible.
- Promoted teamwork within the department, leading to improved collaboration and greater overall effectiveness.
- Mentored junior team members in best practices for excellent customer service delivery, cultivating a culture of continuous improvement and growth.
- Established a high level of trust with clients by consistently delivering on commitments and maintaining open lines of communication.
Equipment Operator
Performance Technologies
01.2017 - 06.2017
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Operated frac'n equipment safely with team of operators.
- Assisted in training new operators, providing guidance on proper equipment usage and safety procedures.
- Drove vehicles to and from work sites and maintained clean driving record.
- Used forklifts, Cranes, manlifts, and other equipment to move materials around work sites and organized according to need.
- Ensured safe working environment through adherence to safety guidelines and protocols for equipment operation.
Equipment Operator
Universal Pressure Pumping Inc.
07.2016 - 11.2016
- Operated range of heavy equipment on regular basis with advanced skill.
- Maintained and cleaned equipment after each job and inspected.
- Demonstrated adaptability in handling diverse assignments, swiftly transitioning between different types of equipment as needed.
- Increased equipment efficiency by performing regular maintenance and timely repairs.
Fluid Technician / SSIT
Nabors Well Services
04.2012 - 06.2016
- Improved safety standards within the workplace by adhering to company protocols and industry regulations.
- Assisted engineers in designing custom fluid systems tailored to client specifications and requirements.
- Contributed to cost savings by recommending more efficient products or processes based on fluid analysis data.
- Ensured high-quality results through strict adherence to standard operating procedures during all fluid-related tasks.
- Provided training to new employees on best practices for fluid management, ensuring consistency across teams.
Education
High School Diploma -
Charlotte High School
Charlotte, TX05-2002
Skills
- Team management
- Exceptional communication
- Coaching and mentoring
- Financial acumen
- Willingness to learn
- Strong work ethic
- Teamwork
- Problem-solving
Timeline
Service Leader
Liberty Energy
07.2017 - Current
Equipment Operator
Performance Technologies
01.2017 - 06.2017
Equipment Operator
Universal Pressure Pumping Inc.
07.2016 - 11.2016
Fluid Technician / SSIT
Nabors Well Services
04.2012 - 06.2016
High School Diploma -
Charlotte High School
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