Talented professional considered knowledgeable leader and dedicated problem solver. Brings 30 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
22
22
years of professional experience
1
1
year of post-secondary education
Work History
Owner/Operator
AMP Roofing and Construction LLC.
03.2023 - Current
Managed day-to-day business operations.
Oversaw sales by providing expert advice on installation practices, products and proper needs for the customer.
Oversaw end-to-end business processes to maintain proficiency and profitability.
Interacted well with customers to build connections and nurture relationships.
Established a loyal customer base through, referral programs, and personalized customer experiences.
Consulted with customers to assess needs and propose optimal solutions.
Oversaw subcontractors throughout installation and completion of work.
Project Manager
Amos Exteriors
08.2022 - 02.2023
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Planned, designed, and scheduled phases for large projects.
Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Identified plans and resources required to meet project goals and objectives.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Provided detailed project status updates executive management.
Coordinated material procurement and required services for projects within budget requirements.
Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
Negotiated and managed third-party contracts related to project deliverables.
Sales Representative
Amos Exteriors
02.2019 - 08.2022
Generated additional sales opportunities with upselling and cross-selling techniques.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Utilized CRM software to manage client information, track leads, and monitor sales progress.
Led training sessions for new sales representatives, enhancing team expertise and performance.
Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
Sales Representative
American Dream Home Improvement
07.2018 - 09.2018
Attend weekly meetings.
Cold calling, door to door.
Provide home owners with full property inspections, including roofing, siding and gutters.
Set up insurance claims with customers.
Meet with insurance adjusters.
Provide customer service throughout build.
Sign contracts and collect initial and final payment.
Construction Worker
Self-employed
06.2015 - 07.2018
Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
Worked independently in fast-paced environment while meeting productivity and quality expectations.
Basic carpentry work such as Painting, Wall Texturing, Wood and Ceramic flooring, Exterior trim and roofing.
Estimator/Project Manager
Danco Roofing Services Inc
04.2015 - 07.2015
Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
Maintained an extensive database of unit costs, enabling quick reference during the estimation process for increased efficiency.
Reviewed roof plans and specifications.
Responded to customer requests for products, services, and company information.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Roof System Advisor/Metal Roofing Coordinator
Firestone Building Products Co.
03.2008 - 05.2014
Review and approve all Roof System details.
Alternate product review and approval for use in all Roofing systems.
Field calls from Architects, Consultants an Contractors.
PIN system review and approval for all warranted roofs.
Write assembly letters required for warranted systems.
Specification review
Provide Technical support.
Review and approve all Metal Roof Systems.
Provide all Metal system technical support.
Assist Metal system claims.
Provide training in Metal systems to other Roof System Advisors.
Senior Estimator
Firestone Building Products
03.2003 - 03.2008
Estimating of Tapered Insulation and Metal Roof plans.
Consistently earned high quotes and sales numbers.
Led integration of Metal estimating and shop drawings immediately after Firestone's acquisition of Copper Sales (Una-Clad).
Sold first Firestone Una-Clad Red Shield warranted job.
Trained inside and outside estimators in Metal systems.
Attended and participated in 2007 METALCON.
2006-2007 Firestone Presidents Award Winner.
Education
Associate of Arts - Architectural Design
Ivy Tech Community College of Indiana
Indianapolis, IN
06.2003
Ball State University
Muncie, IN
08.1992 - 05.1993
Skills
Estimating and preparing bid packages
Autocad background
Quality customer service experience
Sales experience
Detail oriented
Extensive background in custom and commercial framing
Reading and reviewing Architectural plans and specifications
Goal Oriented
Strong Work Ethic
Dependable and reliable
Delegating Work
Relationship Building
Team Leadership
Firestone Presidents Award Winner
Timeline
Owner/Operator
AMP Roofing and Construction LLC.
03.2023 - Current
Project Manager
Amos Exteriors
08.2022 - 02.2023
Sales Representative
Amos Exteriors
02.2019 - 08.2022
Sales Representative
American Dream Home Improvement
07.2018 - 09.2018
Construction Worker
Self-employed
06.2015 - 07.2018
Estimator/Project Manager
Danco Roofing Services Inc
04.2015 - 07.2015
Roof System Advisor/Metal Roofing Coordinator
Firestone Building Products Co.
03.2008 - 05.2014
Senior Estimator
Firestone Building Products
03.2003 - 03.2008
Ball State University
08.1992 - 05.1993
Associate of Arts - Architectural Design
Ivy Tech Community College of Indiana
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