Summary
Overview
Work History
Education
Skills
Timeline
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Phillip Riedel

Huntington

Summary

Dynamic retail professional with a proven track record at Maddog Disc Shop, excelling in customer service and relationship building. Skilled in problem-solving and suggestive selling, I enhanced customer satisfaction and streamlined operations, ensuring a welcoming environment. Committed to teamwork and effective communication, I consistently resolved disputes and fostered a positive shopping experience.

Offering strong foundation in communication and adaptability, ready to learn and grow in retail environment. Brings commitment to customer service excellence and ability to quickly grasp product knowledge. Ready to use and develop problem-solving and teamwork skills in Sales role.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Maddog Disc Shop
02.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join local events.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Manager

Billy Bobs Wonderland
01.2021 - 08.2023
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

BBA - Marketing

Marshall University
Huntington, WV
05-2025

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Customer assistance

Timeline

Retail Sales Associate

Maddog Disc Shop
02.2025 - Current

Manager

Billy Bobs Wonderland
01.2021 - 08.2023

BBA - Marketing

Marshall University