Phillip Ryan
Murfreesboro,TN
Summary
In-depth Quality Assurance Specialist with success in prioritization and multitasking. Exceptional communication and organizational skills. Committed to paying impeccable attention to reviews and auditing procedures.
Overview
35
35
years of professional experience
Work History
QA/QC Specialist
Direct Line Global
01.2023 - Current
- Maintained knowledge of industry best practices and evolving technologies, staying ahead of emerging quality assurance trends.
- Interpreted test results by comparing to established specifications and control limits, making recommendations on appropriateness of data for release.
- Updated inspection journals and daily summary logs with quality-related data.
Superintendent
Direct Line Global
11.2023 - 12.2023
- Reviewed design specifications critically for accuracy, identifying potential issues before they escalated into costly delays or rework situations.
- Enforced rigorous safety procedures during daily operations, creating a safe working environment for all personnel involved in the project''s execution process.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
Foreman
Direct Line Global
01.2022 - 01.2023
- Inspected completed work to verify quality standards and compliance with criteria.
- Oversaw daily operations at site, keeping team production moving at optimal pace.
- Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Superintendent
Pro Systems Inc
07.2020 - 12.2021
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
- Reviewed project details to specify correct materials and equipment for job sites.
- Trained workers in proper methods, equipment operation and safety procedures.
Lead Cabling Technician
Boe-Tel TN
08.2016 - 07.2020
- Demonstrated flexibility in adjusting to rapidly changing project requirements, while maintaining high-quality workmanship and client satisfaction.
- Read blueprints and schematics to correctly place equipment.
- Increased project efficiency by collaborating with team members to complete complex cabling installations within tight deadlines.
Lead Cabling Technician
ClearLine Networks
03.2016 - 08.2016
- Maintained accurate documentation of all cabling installations, modifications, and repairs for future reference and quality control purposes.
- Coordinated with customers to meet needs and requirements swiftly and to high standards.
- Installed wiring, cabling and networking hardware on customer premises.
Premises Technician
AT&T U-Verse
07.2011 - 01.2016
- Installed wiring, cabling and networking hardware on customer premises.
- Improved customer satisfaction by efficiently troubleshooting and resolving technical issues with their home services.
- Maintained a safe working environment by adhering to safety protocols and using the appropriate tools for each task.
Telecommunications Technician
Ryan Communications
01.2000 - 07.2011
- Installed and configured various telecommunications systems, ensuring optimal functionality for clients.
- Responded to service requests during and after business hours.
- Efficiently managed multiple client projects simultaneously, prioritizing tasks to meet strict deadlines without compromising quality.
Telecommunications Technician
Comdisco Incorporated
03.1989 - 03.2002
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Performed preventive maintenance of telecommunications equipment.
- Assisted in the planning process for new telecommunication sites considering local demographics and geography leading to targeted expansion efforts.
Education
General Education Diploma -
Lyons Township High School
La Grange, IL01.1988
Skills
- Quality Assessment
- Technical communication
- Improvement plan knowledge
- International mobility management
- Issue Research
- Process Improvement
- Problem-Solving
- OSHA Compliance
Timeline
Superintendent
Direct Line Global
11.2023 - 12.2023
QA/QC Specialist
Direct Line Global
01.2023 - Current
Foreman
Direct Line Global
01.2022 - 01.2023
Superintendent
Pro Systems Inc
07.2020 - 12.2021
Lead Cabling Technician
Boe-Tel TN
08.2016 - 07.2020
Lead Cabling Technician
ClearLine Networks
03.2016 - 08.2016
Premises Technician
AT&T U-Verse
07.2011 - 01.2016
Telecommunications Technician
Ryan Communications
01.2000 - 07.2011
Telecommunications Technician
Comdisco Incorporated
03.1989 - 03.2002
General Education Diploma -
Lyons Township High School