Behavioral Health Technician
Valley Wise Behavioral Health Center
Phoenix, AZ
08.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
- Facilitated on-site activities, support groups, and outings for clients.
- Adhered to strict confidentiality guidelines while managing sensitive patient information, maintaining privacy and trust among clients.
- Performed client intake procedures according to internal standards for new admissions.
- Completed documentation for every incident and forwarded to correct personnel for review.
- Improved patient outcomes by implementing evidence-based behavioral interventions and strategies.
- Assisted patients in developing individualized goals for recovery and provided ongoing support throughout the process.
- Prepared and submitted daily Type reports to management.
- Mentored new Behavioral Health Technicians joining the team, sharing best practices and helping them acclimate quickly to their new role responsibilities.
- Enhanced patient engagement in their treatment plan through active listening and empathetic communication skills.
- Maintained detailed documentation of patient progress, enabling effective adjustments to treatment plans as needed.
- Demonstrated proficiency in utilizing electronic health record systems for efficient data entry and retrieval purposes related to clinical documentation requirements within the field of behavioral health.
- Taught clients how to complete basic household chores and prepare food.
- Facilitated group therapy sessions, fostering a supportive environment for patients to share experiences and discuss coping strategies.