Phillip Simon
1454 S Gaylord Mesa,United States
Summary
Empathetic, dependable, and dedicated professional with a strong commitment to continuous learning and growth in the information technology field. Proven ability to quickly grasp new concepts, complemented by a solid understanding of established methods and policies. Eager to leverage and further develop skills in a dynamic IT role, contributing effectively to team objectives and organizational success.
Overview
4
4
years of professional experience
Work History
Armed Security Officer
Allied Universal Security Services
Phoenix
11.2023 - Current
- Monitored access points and conducted regular patrols to ensure site security.
- Responded promptly to alarms and incidents, ensuring safety of personnel and property.
- Prepared detailed reports on security incidents and safety violations for management review.
- Assisted in training new security staff on protocols and emergency response procedures.
- Assist clients with any general needs
- Treat all clients, coworkers with Empathy and courtesy
- Stopped Armed Robberies
- Ensured no work place violence for over 3 years and counting
Security guard
Bolt Security
Scottsdale, AZ
02.2023 - 11.2023
- Lock doors and gates of entrances and exits to secure buildings.
- Inspected facilities to identify potential security breaches and maintain a safe environment.
- Respond to medical emergencies by administering basic first aid or by obtaining assistance from paramedics.
- Answer alarms and investigate disturbances.
- Circulate among visitors, patrons, or employees to preserve order and protect property.
- Monitored premises to prevent unauthorized access and ensure safety compliance.
- Conducted regular patrols to identify and address security risks promptly.
- Developed relationships with clients to foster trust and improve service delivery.
- Ensured the safety of over 2000 people daily
Academy trainer (First-Line Supervisors of Retail Sales Workers)
Walmart
Mesa, AZ
06.2022 - 08.2023
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Managed a team of 5 by myself
Personal Protection Agent
Charlie Mike Protection
Phoenix, AZ
08.2022 - 01.2023
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitored client safety and security in various environments.
- Conducted threat assessments to identify potential vulnerabilities with events that included over 2000 people
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Facilitated partnerships with celebrities and athletes to drive audience engagement and brand recognition.
Education
High School Diploma -
Fountain Hills High School
Fountain Hills, AZ05-2006
Skills
- Veteran
- Detail Oriented
- Timelines
- Excellent Communication oral and written
- Guest relations
- Report writing
- Public safety
- Computer skills
- De-escalation techniques
- Emergency response
- Injury prevention
- Access control
- Conflict de-escalation
- Equipment inspection
Timeline
Armed Security Officer
Allied Universal Security Services
11.2023 - Current
Security guard
Bolt Security
02.2023 - 11.2023
Personal Protection Agent
Charlie Mike Protection
08.2022 - 01.2023
Academy trainer (First-Line Supervisors of Retail Sales Workers)
Walmart
06.2022 - 08.2023
High School Diploma -
Fountain Hills High School