Phillip Sutton
Track Supervisor
Brownwood,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Track Supervisor
BNSF Railroad
01.2014 - Current
- Maintained tools and equipment to foster safe and consistent operation.
- Supervised team member performance to meet client deadlines and requirements.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
- Served customers and followed outlined steps of service.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Improved operations through consistent hard work and dedication.
Team Leader
3/75 Ranger Regiment (US Army)
03.2008 - 06.2012
- Responded to emergencies with speed, efficiency and knowledgeable assistance.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Led fire teams during battle drills and training exercises.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led basic reconnaissance operations and reported enemy movements to commanding officers.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors on a daily basis.
- Kept up-to-date on mission objectives by researching intelligence targets to understand significance in geopolitical context.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
Education
Bachelor of Arts - Psychology
American Public University System
Charles Town, WV12.2023
Skills
- Tool Inventory
- Individual Trainings
- Managing Forms
- Speed Control
- Active Listening
- Quality Production
- Critical Thinking Skills
- Daily Progress Reports
- Effective Communication
- Time Management
- Project Requirements
Certification
- First Aid/CPR Certification - 2023
- Cybersecurity Training - 2023
- Harassment/Discrimination Training - 2023
Timeline
Track Supervisor
BNSF Railroad
01.2014 - Current
Team Leader
3/75 Ranger Regiment (US Army)
03.2008 - 06.2012
Bachelor of Arts - Psychology
American Public University System
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