Phillip Todd Ives
Winter Haven,FL
Summary
Dedicated and customer-focused professional with over 20 years of experience in the geotechnical, environmental, and subsidence industries, including 15+ years in management roles. Renowned for building strong client relationships, effectively conveying complex information, and consistently delivering exceptional service and satisfaction. Skilled in managing projects from start to finish, problem-solving, and achieving results that exceed client expectations. Extensive experience operating Geoprobe equipment since 2007, bringing a high level of technical proficiency and familiarity with the manufacturer’s products. Recognized for driving brand visibility through strategic marketing and representation at industry events. Seeking an opportunity to bring my expertise in customer service, client communication, and project management to a dynamic team.
Overview
31
31
years of professional experience
1
1
Certification
Work History
CPT / Environmental Manager
Amdrill, Inc.
04.2016 - Current
- Manage all CPT and environmental projects with a strong focus on client satisfaction and communication
- Serve as the primary point of contact for clients, promptly addressing inquiries, coordinating project timelines, and ensuring timely report delivery
- Oversee billing processes, handle client invoicing, and work closely with clients to meet project needs, consistently achieving positive client feedback
- Coordinate permitting for environmental monitoring wells, order supplies and manage all related project tasks
- Lead marketing initiatives, including content creation, drone-based project visualizations, social media updates, and brand-building strategies
- Represent Amdrill at industry conferences, fostering client relationships, networking with industry professionals, and enhancing brand visibility
Project Manager
WRS Consulting Engineers Inc.
02.2015 - 05.2016
- Led subsidence remediation projects from inception to completion, delivering timely, client-approved results
- Maintained proactive communication with clients, managed permitting requirements, and accurately tracked project progress for efficient reporting
- Coordinated time sheets, managed resources, and ensured client satisfaction through regular updates
Project Manager
Scientific Applications in Forensic Engineering (S.A.F.E.)
09.2011 - 02.2015
- Directed monitoring, logging and reporting for SPT borings, regularly communicating with clients to address specific project needs
- Managed billing and invoicing, warehouse operations for soil samples, and permits for multiple projects
- Delivered timely project updates, maintained clear communication, and resolved any project-related concerns
CPT Manager
Independent Drilling, Inc.
07.2009 - 05.2011
- Managed all CPT testing projects, delivering accurate and timely reports to clients and overseeing billing and marketing functions
- Acted as a liaison between clients and project teams, ensuring smooth project coordination and maintaining high client satisfaction standards
- Led monthly safety meetings and supported management team needs, fostering team cohesion and workplace safety
CPT Manager
Direct Push Services, LLC (DPS)
03.2007 - 07.2009
- Oversaw all CPT jobs, including scheduling, testing and report preparation for clients
- Handled client billing and marketing, conducted monthly safety meetings and supported management duties
- Conducted floor surveys and grout monitoring for MCD of Central Florida, the sister company of DPS
Crew Chief
Madrid Engineering Group, Inc.
03.2003 - 03.2007
- Supervised and monitored drill crew, to ensure adherence to project timelines and safety standards
- Managed crew time sheets, maintained trucks and drill rigs and transported samples for lab processing, assisting with soil analysis tests
Receiver/Supervisor
Wal-Mart Distribution Center # 6071
06.1993 - 02.2003
- Oversaw incoming freight as Receiver, verifying product accuracy and condition
- Promoted to Supervisor over Perishable Receiving, managing a team of 30 employees and maintaining efficient dock operations
- Managed time/attendance and billing records, ensuring accuracy and in daily operations
Education
High School -
Auburndale High School
Auburndale, FL07.1995
Skills
- Client Relations
- Communication
- Project Management
- Marketing
- Brand Representation
- Technical Reporting
- Documentation
- Billing
- Invoicing
- Account Management
Certification
Class A CDL
Timeline
CPT / Environmental Manager
Amdrill, Inc.
04.2016 - Current
Project Manager
WRS Consulting Engineers Inc.
02.2015 - 05.2016
Project Manager
Scientific Applications in Forensic Engineering (S.A.F.E.)
09.2011 - 02.2015
CPT Manager
Independent Drilling, Inc.
07.2009 - 05.2011
CPT Manager
Direct Push Services, LLC (DPS)
03.2007 - 07.2009
Crew Chief
Madrid Engineering Group, Inc.
03.2003 - 03.2007
Receiver/Supervisor
Wal-Mart Distribution Center # 6071
06.1993 - 02.2003
High School -
Auburndale High School
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