Phillip Toohill

As a Valet lead, I manage vehicles that choose our services and ensure vehicle safety and customer satisfaction.

• Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
• Greeted guests and answered questions about valet service, directions and local attractions.
• Logged assigned vehicle tags in specified software.

As a group host, I managed large corporate events, along with larger parties, ensuring satisfaction for the customers.

• Assisted in preparing the entertainment program for the event.
• Organized seating arrangements, decorations, and food supplies.
• Kept track of inventory levels and ordered additional supplies when necessary.
• Provided support to guests during the event including answering questions and addressing any concerns.
• Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.

As a Sales Associate, I helped in multiple positions ranging from customer service in the front to back stocking and keeping inventory.

• Conducted inventories on a regular basis to track stock levels.
• Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
• Upsold additional items based on customer interests and needs.

As a team member, I helped in multiple positions, ranging from the front for cashier and customer service to back stocking food and cleaning.

I was then put as the main line cook, which involved making the food and ensuring that the meals were prepped and properly sent out.