Phillip Trahan
Conroe,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Extensive background in administration and human resources. Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new projects. Excellent skills hiring and recruiting to develop high-performing teams.
Overview
16
16
years of professional experience
Work History
Front of House Manager
Show Me Pizza
Austin, TX
10.2025 - 02.2026
- Supervised daily front of house operations to ensure seamless service and optimal guest satisfaction.
- Trained and mentored staff on customer service best practices and operational procedures.
- Implemented efficient scheduling systems to optimize labor costs and enhance team performance.
- Developed strategies to improve service efficiency, resulting in a more streamlined workflow.
Squadron Assistant Operations NCO
US Army
Killeen, TX
10.2023 - 09.2024
- Efficiently resolved personnel issues by working closely with chain of command to implement appropriate solutions.
- Coordinated travel arrangements for squadron members, contributing to seamless deployments and temporary duty assignments.
- Developed strong relationships with external agencies to facilitate efficient inter-agency coordination during joint operations.
- Implemented process improvements that reduced errors in reporting procedures, resulting in more accurate data collection and analysis.
Senior Defense Travel Specialist
United States Army
Killeen, TX
09.2022 - 09.2023
- Streamlined DTS processes by implementing new software solutions, reducing errors and increasing efficiency.
- Created comprehensive reports for senior leadership that provided insights into key performance metrics and opportunities for improvement.
- Improved overall project success with proactive risk management strategies and clear communication of expectations.
Training Consultant
United States Army
Leesville, LA
04.2019 - 08.2022
- Consulted with organization management to assess needs and plan improvements.
- Implemented cross-training to improve depth of skill sets within team.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Operations Supervisor
United States Army
Anchorage, AK
04.2016 - 03.2019
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions.
- Motivated and trained employees to maximize team productivity.
- Conducted root cause analysis in deficient areas to identify and resolve issues.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Special Operations Combat Medic Student
United States Army
Fayetteville, NC
06.2014 - 03.2016
- Passed a rigorous physical and mental assessment prior to being selected for the course over 300 other qualified candidates
- Documented patient information, medical interventions and patient outcomes for accurate record-keeping.
- Learned knowledge of pharmacological agents and safely administering medications in stressful field settings.
Section Leader
United States Army
Killeen, TX
12.2009 - 05.2014
- Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
- Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet goals.
- Oversaw projects, equipment and manpower needs to properly allocate resources and training.
Education
High School Diploma -
East Bernard High School
East Bernard, TXManeuver Senior Leaders Course
Columbus, GA06-2018
Skills
- Policy Enforcement
- Performance Tracking
- Employee Supervision
- Operations Management
Timeline
Front of House Manager
Show Me Pizza
10.2025 - 02.2026
Squadron Assistant Operations NCO
US Army
10.2023 - 09.2024
Senior Defense Travel Specialist
United States Army
09.2022 - 09.2023
Training Consultant
United States Army
04.2019 - 08.2022
Operations Supervisor
United States Army
04.2016 - 03.2019
Special Operations Combat Medic Student
United States Army
06.2014 - 03.2016
Section Leader
United States Army
12.2009 - 05.2014
High School Diploma -
East Bernard High School
Maneuver Senior Leaders Course