Jeremiah Meredith
St Petersburg
Summary
Dynamic Front of House Manager with extensive experience at Applebee's Grill + Bar, excelling in guest relations and conflict resolution. Proven track record in optimizing service efficiency and enhancing customer satisfaction through effective staff management and food safety compliance. Committed to fostering a collaborative team environment and driving operational excellence.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Front of House Manager
Applebee's Grill + Bar
Palm Harbor, FL
12.2024 - Current
- Oversaw daily operations to deliver outstanding guest experiences and optimize service efficiency.
- Led training and supervision of front-of-house staff to ensure adherence to service standards.
- Directed scheduling and staffing operations to ensure optimal coverage during peak hours and events.
- Executed cost control measures to enhance inventory management efficiency.
- Resolved customer concerns promptly, fostering satisfaction and loyalty through effective problem-solving.
- Facilitated collaboration with kitchen staff to enhance communication and optimize order accuracy and timing.
- Facilitated regular performance evaluations and delivered constructive feedback to enhance team members' professional growth.
- Collaborated with back-of-house management to enhance communication between teams and ensure a seamless dining experience for guests.
- Addressed guest complaints to enhance overall customer satisfaction.
- Served as primary liaison for guest inquiries, addressing concerns promptly and professionally.
- Fostered a collaborative team environment by promoting teamwork and mutual respect aligned with company mission.
- Cultivated strong relationships with guests by promptly addressing complaints and enhancing overall dining experience.
- Facilitated training sessions for new hires on company policies and food handling techniques.
- Oversaw daily front-of-house operations to uphold quality standards and enhance customer satisfaction.
Assistant Manager
Village Inn and Restaurant
St. Petersburg, FL
01.2022 - 2024
- Assisted in managing daily operations to enhance customer satisfaction and service quality.
- Trained staff on best practices for food safety and sanitation compliance.
- Implemented inventory management procedures to optimize stock levels and reduce waste.
- Coordinated scheduling to ensure adequate staffing during peak hours.
Manager
Steak N Shake
St. Petersburg, FL
2020 - 2023
- Oversaw daily operations, ensuring efficient service delivery and adherence to company standards.
- Trained and mentored team members on menu offerings and customer service protocols.
- Implemented process improvements, enhancing order accuracy and reducing wait times.
- Managed inventory control, optimizing stock levels to minimize waste and costs.
- Developed schedules to ensure adequate staffing during peak hours and special events.
- Monitored performance metrics, identifying trends for operational adjustments and enhancements.
Education
High School Diploma - Information Technology
Jonathan C. GIBBS High
850 34th St South 3371105-2005
Skills
- Guest relations
- Conflict resolution
- Staff management
- Hiring
- Performance evaluation
- Food safety compliance
- Complaint handling
- POS system operations
- Restaurant operations
- Health and safety regulations
- Time tracking
- Health department inspections
- Staff motivation
- Health code compliance
- Staff supervision
- Quality standards
- Policy enforcement
- Food Safety Certified (Serv Safe)
Certification
Food Safety
Serv Safe Certified
Timeline
Front of House Manager
Applebee's Grill + Bar
12.2024 - Current
Assistant Manager
Village Inn and Restaurant
01.2022 - 2024
Manager
Steak N Shake
2020 - 2023
High School Diploma - Information Technology
Jonathan C. GIBBS High