Rebecca Stanley
Henderson,TX
Summary
Detail-oriented, attentive stock associate seeking an internal promotion to supervisor responsible for leading teams in unloading and unpacking deliveries, recording inventory and maintaining a fully-stocked store to maximize selling potential. Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures. Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes. I'm highly motivated in learning something new I also motivated in making sure customers have great experience , also making sure my employees enjoy their jobs
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
11
11
years of professional experience
Work History
Front of House Manager
Jalapeno Tree
Kilgore, Tx
01.2025 - 04.2026
- Managed daily operations for a busy restaurant environment.
- Supervised front of house staff to ensure exceptional customer service.
- Trained new employees on company standards and service protocols.
- Developed and implemented staff schedules to meet business needs.
- Maintained cleanliness and organization of dining areas and equipment.
- Coordinated reservations and seating arrangements for optimal flow.
- Assisted in inventory management for restaurant supplies and materials.
- Resolved customer complaints with empathy and professionalism.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Directed front of house operations to deliver positive guest experiences through friendly service and attention to guest needs.
- Performed daily opening and closing duties such as setting up registers, counting money.
- Resolved customer complaints in a professional manner.
- Provided support to servers when needed during busy periods or peak hours.
- Assisted with training new staff members on proper customer service techniques.
- Supervised the performance of waitstaff to ensure they were providing excellent service to customers.
- Monitored dining room cleanliness and tidiness at all times.
- Handled guest complaints quickly to maintain positive dining experience for patrons.
- Maintained cash registers throughout shift and ensured accuracy of transactions.
- Interviewed, hired and trained new employees.
- Upheld operating procedures and safety standards to maximize guest satisfaction.
- Worked closely with chefs to ensure timely delivery of food orders to tables.
- Assigned work tasks and activities, prepared schedules and managed staffing.
- Controlled and maintained labor costs through careful scheduling.
- Processed payments from customers using various payment methods.
Waitress / Bartender
Jalapeno Tree
Kilgore, US
01.2024 - 01.2025
- I serve the guest their food that they order and pre bus the tables after they are done eating.
- I also serve the guest their drinks that they order from the bar.
- I also run the bar and make the drink orders and at the end of the night I clean the bar and make sure the bar is ready for the next bartender.
Assist Store Manager
Dollar General
Kilgore, US
01.2024 - 07.2024
- I assist the Store Manager with the all the paper work and the every day running of the store.
- I also take the money to bank to do the deposits, i also make sure the other employees do their jobs and stay on task.
- I run the store when the Store Manager is out.
- Complete forms in accordance with company procedures.
- Answer customers' questions, and provide information on procedures or policies.
- Stock shelves, and mark prices on shelves and items.
Store Manager
Cefco convent store
Tyler, US
04.2015 - 08.2021
- Complete forms in accordance with company procedures.
- I made the schedules for my employees.
- I did the bank runs for the day.
- I checked in vendors.
- I did a lot of stocking the store.
- I did the ordering for the store.
- Answer customers' questions, and provide information on procedures or policies.
- Stock shelves, and mark prices on shelves and items.
Overnight Manager
Denny's
Longview, US
06.2019 - 07.2021
- I made sure all the severs had everything they needed to do their jobs.
- Complete forms in accordance with company procedures.
- I made sure I handled the guest complaints on time.
- I got the deposit ready for the next day.
- I handled the writing down what we needed to order for the restaurant.
- And I made sure everything was stocked and ready for the morning shift.
Education
GED -
Skills
My skills are that I'm a team player , I work hard and can multitask I can manage a restaurant full of guest make sure they leave happy and full I make sure my team is ready for the day and got everything they need to do their job, I can make schedules for my employees I can handle money make deposit
- Problem solving
- Time management
- Team collaboration
- Sales reporting
- Effective communication
- Attention to detail
- Active listening
- Accurate money handling
- Guest relations management
- Verbal and written communication
- Safe food handling
- Point of sale systems
- Basic math
- Customer service
- Cash handling
- Greeting guests
- Cleanliness
- Guest relations
- Bar terminology
- Food spoilage prevention
- Beverage service
- Food running
- Stress management
- Upselling
- Food safety
Timeline
Front of House Manager
Jalapeno Tree
01.2025 - 04.2026
Waitress / Bartender
Jalapeno Tree
01.2024 - 01.2025
Assist Store Manager
Dollar General
01.2024 - 07.2024
Overnight Manager
Denny's
06.2019 - 07.2021
Store Manager
Cefco convent store
04.2015 - 08.2021