Phillip Whittemore
New Sharon
Summary
Dedicated team player with excellent communication skills and a pleasant demeanor. Pursuing a position with greater responsibilities and potential for advancement. Good listening skills combined with a detail-oriented and attentive nature. Employee who is self-motivated and has a flexible schedule and availability. Patient and respectful. I like to work and stay busy.
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food and Nutrition Representative
MaineHealth
09.2023 - Current
- Coordinated meal deliveries for patients with special dietary requirements or time-sensitive needs, ensuring timely service without compromising quality.
- Improved patient satisfaction by providing prompt and courteous meal service assistance.
- Ensured compliance with regulatory guidelines by adhering strictly to established policies and procedures within the Food and Nutrition Department.
- Consistently met daily production goals by prioritizing tasks effectively under high-pressure situations within the kitchen facility setting.
- Conducted regular inventory checks to ensure adequate stock levels, avoiding shortages or excess supply issues.
- Trained new team members on proper food handling techniques, safety protocols, and customer service standards.
- Maintained a clean and sanitary work environment, adhering to strict health codes and regulations.
- Enhanced patient health outcomes by serving nutritious meals tailored specifically according to individualized care plans developed in consultation with the healthcare team.
- Demonstrated strong teamwork skills by collaborating with colleagues to execute daily tasks efficiently while maintaining a positive work atmosphere.
- Maintained food and sanitation standards to prevent food-borne illness and promote health.
Education
High School -
Maine Virtual Academy
Augusta, ME01.2022
Skills
- Communication skills
- Listening skills
- Detail-oriented
- Self-motivated
- Flexible schedule
- Patient
- Respectful
- Cleaning and sanitizing
- Reports and documents
- Cleanliness
- Adaptability
- Basic math skills
- Customer greeting
- Time management skills
- Written communication
- Verbal communication
- Multi-tasking ability
- Computer proficiency
- Telephone etiquette
- Computer skills
- Label reading
- Sanitation procedures
- Allergen awareness
- Written and verbal communication
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
Accomplishments
- Graduation
- Honor Roll, 06/22, Highest Honors
- $1000-Beal University Scholarship
- Completed AP course, Next-Generation reading
- Completed AP course, Next-Generation Quantitative Reasoning, Algebra and Statistics
- Completed certification, Adult, Child & Infant CPR & AED. Standard First Aid
- ServSafe Food Protection Manager certification
- I have received serval "moments to shine" which are basically acknowledgments from co-worker saying how GREAT you're doing in following the hospitals core values.
Certification
- Maine Driver's License
- ServSafe Food Handler's Certification
- CPR/AED Certification
Languages
English
Native or Bilingual
Interests
- Avid Reader
- Reading
- Geocaching
- I enjoy helping others and giving back to the community
- Backpacking and Hiking
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Enjoy hobbies that combine physical activity with outdoor exploration
- Baking
- Mindfulness Practices
- Hiking
Timeline
Food and Nutrition Representative
MaineHealth
09.2023 - Current
- Maine Driver's License
- ServSafe Food Handler's Certification
- CPR/AED Certification
High School -
Maine Virtual Academy
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