Summary
Overview
Work History
Education
Skills
Timeline
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Phillip Williams

Glen Burnie,MD

Summary

Motivated, hardworking, and successfully multitasking in fast-paced environment. Bringing skills to support team and customer needs. Good time management abilities. Authoritative Lead Technician with 3 years overseeing smooth, efficient operations at Restaurant and Retail companies. Proficient in managing. Prepared to apply deep technical knowledge and deft personnel management.

Overview

8
8
years of professional experience

Work History

Custodian

Amentum
01.2024 - Current
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
  • Reduced waste through efficient use of cleaning supplies and equipment.
  • Maintained a well-organized supply closet for easy access to necessary tools.

Lead Technician

Target
08.2019 - 01.2024
  • Helped customers find stock, manned register as backup, bagged groceries and retrieved and replaced damaged items noticed at checkout.
  • Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
  • Responded to spills in store and in parking lot cordoning areas off and cleaning up spills using appropriate equipment.
  • Managed over 50 customer per day.

Waiter

M&M Restaurant
04.2018 - 07.2019
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.

Cashier

Burger King
08.2016 - 07.2018
  • Managed new members.
  • Processed 50+ transactions per day with exceptional accuracy.
  • Operated cash register, collected payments and provided accurate change.
  • Restocked and organized merchandise in front lanes.

Education

No Degree - Computer Science, Mathematics, And Production

FullTimeGameDev

High School Diploma -

Old Mill High School
Millersville, MD
2019

Skills

  • Organization
  • Problem resolution
  • Communications
  • Customer service
  • Visual Inspection
  • Decision Making
  • Team Collaboration
  • Storage Area Management
  • Fast Learner
  • Relationship Building
  • Professional Relationships
  • Mobility Devices

Timeline

Custodian

Amentum
01.2024 - Current

Lead Technician

Target
08.2019 - 01.2024

Waiter

M&M Restaurant
04.2018 - 07.2019

Cashier

Burger King
08.2016 - 07.2018

No Degree - Computer Science, Mathematics, And Production

FullTimeGameDev

High School Diploma -

Old Mill High School

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