Phillip Andrew “Andy” Lavelle
Steve Hopkins Honda
Vacaville,CA
1
Certification
30
years of professional experience
Dynamic Shop Foreman with extensive experience at Steve Hopkins Honda, adept at expert diagnostics and task delegation. Proven track record in enhancing shop productivity and mentoring technicians, resulting in reduced comeback issues. Strong communicator committed to continuous improvement and workplace safety, driving exceptional service quality and operational efficiency.
Work History
Shop Foreman-Master Honda/Acura Technician
11 Years 8 Months- Honda Super Tech
- Licensed smog check/repair technician
- ASE L1 master certified technician
- Supervised technician workflow, assigning repair orders based on skill level and bay availability.
- Diagnosed complex mechanical concerns, guiding accurate repairs and reducing comeback issues.
- Inspected completed work for quality, safety, and compliance with manufacturer procedures.
- Mentored technicians on repair techniques, diagnostic steps, and shop standards.
- Coordinated with service advisors to clarify customer concerns and prioritize urgent repairs.
- Tracked shop productivity, ensuring efficient turnaround and consistent workflow throughout service operations.
- Enforced safety practices and organized work areas to maintain clean, efficient service bays.
- Trained and coached employees to improve performance and skills.
- Directed daily operations of team of 10 technicians and 6 lube technicians.
- Maintained open lines of communication with upper management regarding shop updates, challenges faced, and potential opportunities for growth or improvement.
- Evaluated employee performance regularly, offering praise for accomplishments and guidance on areas needing improvement.
- Assisted in the recruitment process by interviewing potential hires and selecting qualified candidates to join the team.
Senior Technician
1 Year 7 Months- Diagnosed complex Honda drivability concerns using factory scan tools and service information.
- Performed advanced engine, transmission, brake, and suspension repairs with consistent quality.
- Interpreted inspection results to recommend accurate maintenance and repair solutions.
- Verified completed repairs through road tests, system checks, and final quality inspections.
- Resolved electrical and mechanical faults using systematic troubleshooting and precise documentation.
Technician
16 Years 3 Months- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Inspected vehicles for safety compliance and identified worn components needing repair or replacement.
- Diagnosed engine, brake, electrical, and suspension issues using scan tools and diagnostic equipment.
- Repaired and replaced malfunctioning parts to restore vehicle performance and reliability.
- Documented repair findings, service recommendations, and completed work orders accurately.
- Communicated technical issues and maintenance needs clearly to service advisors and customers.
- Maintained organized work area, properly handled tools, and followed shop safety practices.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Education
- Automotive Technology
Skills
Workplace safety
Task delegation
Deadline management
Strong communication skills
Adaptive problem solving
Expert diagnostics
Continuous improvement mindset
Certification
ASE A1-A8
Honda Master certification
Acura Master certification
ASE L1
Smog license
Timeline
Shop Foreman-Master Honda/Acura Technician
Steve Hopkins Honda
02.2015 - CurrentRead More
Senior Technician
Vacaville Honda
07.2013 - 02.2015Read More
Technician
Manly Honda
03.1997 - 06.2013Read More
Santa Rosa Junior College
from Automotive Technology
Read More