Phillip K (Phill) Wilson
Chattanooga,TN
Summary
Currently retired, I am seeking part-time employment in data entry (property listings) in the Real Estate industry or similar environment or, within the interior design/home furnishings industry. I provide strong attention to details and possess strong communications skills. I prefer part time employment or that which I can work remotely. My ideal employment opportunity would be performing data entry for a real estate professional or assistant within an interior design or residential construction environment.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
27
27
years of professional experience
Work History
Co-Owner/Senior Interior Designer
Smith-Wilson LLC
Gainesville, GA
06.2017 - 04.2020
- Developed strategies for increasing customer loyalty and satisfaction.
- Analyzed financial reports to identify areas of improvement in operations.
- Established policies and procedures to ensure compliance with local, state, and federal regulations.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Conducted market research initiatives to identify trends in consumer behavior.
- Maintained a comprehensive knowledge of industry developments and competitive landscape.
- Resolved any customer complaints or issues quickly in order to maintain positive relationships.
- Ensured that all safety protocols were followed at all times within the workplace.
- Monitored expenses closely to stay within allocated budgets for each project and initiative.
- Collaborated with other co-owners on strategic decisions related to the company's growth plan.
Interior Designer
Today’s Traditions Furniture & Design
Gainesville, GA
04.2012 - 06.2017
- Assisted with selecting appropriate materials such as paint colors, wall coverings, flooring options, lighting fixtures and window treatments.
- Worked closely with vendors to source products at competitive prices while maintaining quality standards.
- Maintained accurate records of all purchases made during a project.
- Created mood boards featuring fabric swatches, paint chips and other visual elements used in designing a space.
- Organized product samples library according to category or type of material.
- Consulted with clients regarding budget considerations when purchasing furniture or fixtures.
- Advised clients on how best to utilize available space within their homes or businesses.
- Managed multiple projects simultaneously while meeting tight deadlines set by clients.
- Participated in industry trade shows and conferences in order stay abreast of new trends in interior design.
- Provided guidance on installation techniques for various types of products such as drapery rods or light fixtures.
- Developed and implemented design plans for residential clients, including selection of materials, finishes and furnishings.
- Coordinated with contractors and other professionals on construction projects.
- Reviewed blueprints and structural specifications to determine the best interior design solution.
- Incorporated client feedback into designs to ensure satisfaction with end result.
- Provided detailed estimates of material costs and time frames for each project.
- Conducted site visits to assess existing conditions prior to beginning a project.
- Researched current trends in furniture, fabrics, color palettes and accessories in order to recommend items that meet the client's style preferences.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Visited home sites when necessary to assess and fulfill customer needs.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Gave clients information about strategies to keep spaces fresh and inviting.
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
Interior Design Consultant
Ethan Allen
Lawrenceville, Georgia
04.2008 - 05.2012
- Attended client meetings to discuss design concepts, budget and timeline requirements.
- Developed detailed floor plans, elevations and 3D models of interior spaces.
- Created custom furniture pieces and finishes for clients.
- Researched materials, fabrics, textures and colors that best fit the desired aesthetic.
- Performed site visits to evaluate existing conditions of existing spaces.
- Reviewed drawings, specifications and other documents related to construction projects.
- Coordinated with contractors, vendors and suppliers to ensure timely delivery of materials.
- Provided guidance on lighting selection based on client's needs and preferences.
- Assisted in selecting furnishings, fixtures, accessories, window treatments, paint colors and wall coverings for interior spaces.
- Developed space planning solutions that meet functional needs while maintaining a cohesive aesthetic throughout the space.
- Analyzed budgets to determine project scope of work within budgetary constraints.
- Managed multiple projects from conception through completion ensuring deadlines are met on time and within budget.
- Identified potential problems early in the design process and developed solutions as needed.
- Provided excellent customer service by addressing inquiries promptly and professionally.
- Assisted clients successfully by choosing furnishings consistent with preferences and budget.
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services.
- Collaborated closely with customers, adjusting plans to satisfy client needs and requirements.
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.
- Estimated material requirements and costs to present design to client for approval.
- Advised client on space planning, layout and use of furnishings or equipment.
- Produced content for material boards and specification binders for presentation and construction.
Real Estate Agent
Prudential Realty
Gainesville, GA
10.1997 - 03.2012
- Advised clients on market conditions, prices, mortgages, legal requirements and related matters.
- Developed networks with appraisers, lenders, and home inspectors to facilitate real estate transactions.
- Conducted property inspections to ensure compliance with applicable regulations and standards.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Managed marketing strategies for properties including advertising campaigns and open houses.
- Generated leads through networking activities such as cold calls and referrals from past clients.
- Maintained updated knowledge of local real estate markets.
- Provided guidance to clients throughout the entire buying or selling process.
- Prepared comparative market analysis to estimate properties' value.
- Ensured all transactions followed state laws regarding real estate practices.
- Performed administrative duties such as preparing paperwork for listing presentations, tracking sales data and updating internal databases.
- Coordinated appointments to show homes to prospective buyers.
- Organized promotional materials used in sales presentations.
- Researched current listings available in the area using multiple online resources.
- Created detailed property descriptions for use in marketing material.
- Responded promptly to client inquiries via phone or email.
- Attended industry events such as conventions and seminars.
- Participated in community outreach programs to promote services offered by the company.
- Managed real estate transactions from initiation to closing.
- Presented properties to potential buyers and addressed questions.
- Facilitated real estate purchases by reviewing listings, accompanying clients to properties and communicating sale conditions.
- Promoted property sales through advertisements, open houses and participation in multiple listing services.
- Oversaw and negotiated offers for real estate purchases on clients' behalf.
- Showed residential properties and explained features, value and benefits of available homes.
- Communicated with clients to determine property needs and budget constraints.
- Advised clients on market conditions, prices, mortgages, and legal requirements.
Custom Home Builder Administrative Assistant
Premier Homes & Development
Gainesville, GA
04.1993 - 10.1997
- Developed and maintained relationships with contractors, suppliers, and subcontractors to ensure timely completion of construction projects.
- Conducted regular site visits to inspect progress of construction projects.
- Organized and managed project timelines to ensure efficient delivery of services.
- Monitored costs associated with each build to keep within budget requirements.
- Ensured that all safety regulations were adhered to during the building process.
- Reviewed building permits and other legal documents prior to beginning a project.
- Ordered materials needed for each job in a timely manner according to budget constraints.
- Assisted customers in selecting finishes, fixtures, appliances. for their homes.
- Coordinated between team members including architects, engineers, designers. as required throughout the build process.
- Scheduled inspections with local authorities at various stages of the build process.
- Collaborated with clients throughout the entire design and build process from start-to-finish ensuring satisfaction with end results.
- Maintained detailed records regarding expenses incurred during each project phase from inception through completion.
- Kept up-to-date on relevant codes and regulations pertaining to residential construction standards in order to remain compliant.
- Determined material requirements and dimensions by studying blueprints, sketches and building plans.
- Reported project progress, site problems and labor status to supervisors.
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Allocated material and labor resources to promote on-time and under-budget project completion.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Processed invoices for payment using accounting software applications.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
Education
Associate of Arts - Interior Design
New York School of Interior Design
New York, NY06-1991
Skills
- Staffing
- Policy and procedure implementation
- Recruiting and training
- Customer Retention
- Business Growth
- Records Management
- Customer Relations
- Strategic Planning
- Operations Management
- Sales Strategies
Timeline
Co-Owner/Senior Interior Designer
Smith-Wilson LLC
06.2017 - 04.2020
Interior Designer
Today’s Traditions Furniture & Design
04.2012 - 06.2017
Interior Design Consultant
Ethan Allen
04.2008 - 05.2012
Real Estate Agent
Prudential Realty
10.1997 - 03.2012
Custom Home Builder Administrative Assistant
Premier Homes & Development
04.1993 - 10.1997
Associate of Arts - Interior Design
New York School of Interior Design