Phillip McPheeters
Louisville,KY
Summary
Dynamic leader with proven expertise in organizational management and pastoral care, honed across roles from Senior Pastor at Life Changers Worship Center to Administrative Assistant at BlueCross BlueShield. Excelled in crisis management, demonstrating exceptional public speaking and leadership development skills. Achieved significant improvements in congregational engagement and operational efficiency, leveraging both hard and soft skills to drive results.
Overview
19
19
years of professional experience
Work History
Senior Pastor
Life Changers Worship Center
05.2011 - Current
- Officiated special services such as weddings, funerals, baptisms, and nursing home services.
- Led effective pastoral care for congregation members, providing spiritual guidance and support during times of crisis or need.
- Oversaw administration and management of all areas of ministry.
- Provided spiritual care through visitation, counseling, and prayer.
Police Officer
Louisville Metro Police Department
02.2018 - 10.2022
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
Night Auditor
Embassy Suites
09.2016 - 01.2018
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Administrative Assistant
BlueCross BlueShield of DC Inc.
03.2009 - 10.2010
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Personal Assistant
Bread Of Life Ministries
06.2005 - 12.2008
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Improved time management of the executive through effective prioritization and organization of tasks.
Education
Bachelor of Science - Business Administration And Management
Liberty University
Lynchburg, VA08.2023
Skills
- Teaching
- Organizational Leadership
- Pastoral Care
- Congregational care
- Public Speaking
- Crisis Management
- Discipleship training
- Organizational Management
- Financial Stewardship
- Leadership Development
Timeline
Police Officer
Louisville Metro Police Department
02.2018 - 10.2022
Night Auditor
Embassy Suites
09.2016 - 01.2018
Senior Pastor
Life Changers Worship Center
05.2011 - Current
Administrative Assistant
BlueCross BlueShield of DC Inc.
03.2009 - 10.2010
Personal Assistant
Bread Of Life Ministries
06.2005 - 12.2008
Bachelor of Science - Business Administration And Management
Liberty University
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