DIY
Hi, I’m
Philnecia Whitfield
Correctional Officer
Pahokee,FL
Summary
Experienced in many positions of leadership bringing an ambitious and fully ready-to-go mentality. Technically astute and decisive with good problem-solving and organizational skills. Seeking new professional challenges focused on law enforcement. Hardworking and reliable with strong ability in problem-solving and offering discipline, dependability, and strong work ethic. Highly organized, proactive and punctual with a team-oriented mentality. Results focused managing professional with strength in leadership, team building, and time management. Proactive leader with strengths in communication and collaboration. Proficient in leveraging consumer satisfaction and enforcing regulations knowledge to promote safety and equality. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Overview
4
years of professional experience
1
Certification
Work History
Wellpath Recovery Solutions
Custody Officer
06.2022 - Current
Job overview
- Wrote daily reports and maintained logs of resident activities and behaviors.
- Attended to feeding, housing and physical well-being of residents.
- Conducted physical searches of patients and premises in search of weapons and contraband.
- Regularly conducted security and sanitation checks.
LIEGE SECURITY
Security Officer
02.2021 - Current
Job overview
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported suspicious activities and persons to law enforcement.
Florida Department Of Corrections
Correctional Officer
07.2021 - 03.2022
Job overview
- Escorted inmates to and from cells, court, hospitals and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed and maintained forms, reports, logs, records and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls and showers.
- Observed behavior of residents individually and in groups.
U.S. Navy Active Duty
Master at Arms
03.2021 - 06.2021
Job overview
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Hibbett Sporting Goods
Assistant Store Manager
09.2020 - 03.2021
Job overview
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Education
Pahokee Middle Senior High School, Pahokee, FL
High School Diploma
05.2020
University Overview
- Honoree of AFJROTC top honor award
- Honor Roll
- 4.2 GPA
- Ranked in Top 10% of class
- Color guard Member
- Elected to flight commanding supervisor for Aero space science
Skills
- Corrective Actions
- Critical Thinking
- Firearms Training
- Conflict De-Escalation
- Safety and Security
- First Aid Certification
- Time Management
- Teamwork and Collaboration
- Customer Service
- Policy and Procedure Adherence
Accomplishments
Scored a 32 out 36 on my act and was featured on the go glades website. The highest score in my schools history. Was recognized for my ability the lead not only upfront but from behind and assisted with many projects while in bootcamp.
Certification
Adobe photoshop
interior design
I have a growing passion for remodeling and making an area come together with new layouts and decor.
Interests
Skating
Traveling
Trying new foods
Arts and crafts
Styling
Reading
Obtaining new knowledge
Recreation
Gaming
Timeline
Custody Officer
Wellpath Recovery Solutions
06.2022 - Current
Correctional Officer
Florida Department Of Corrections
07.2021 - 03.2022
Master at Arms
U.S. Navy Active Duty
03.2021 - 06.2021
Security Officer
LIEGE SECURITY
02.2021 - Current
Assistant Store Manager
Hibbett Sporting Goods
09.2020 - 03.2021
Pahokee Middle Senior High School
High School Diploma
Adobe photoshop
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