PHILOMINA D COSTA
Bowie,MD
Summary
Goal oriented Personal Banker with five years’ experience and Accounting Specialist with over 3 years of experience eager to take on new professional challenges.
Overview
9
9
years of professional experience
Work History
Branch Banker
PNC Bank
Bowie
11.2019 - Current
- Performed acquiring and deepening the branch customer base through a variety of proactive sales and service activities
- Experienced knowledge of approaches, tools, processed loans, Home Equity Line Of Credit/Deposit accounts/payments/deposits/withdraws, credit cards/credit card balance transfers, domestic/international wire transfers, Mortgage/investment referrals, techniques for recognizing, anticipating, and resolving organizational, operational or process problems
- Delivered proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, appointment setting and effective lobby engagement, ultimately elevating client loyalty
- Managed risk through adherence to all policies and procedures
- Performed building and using effective working relationships within own department and across department, functional, and geographic reporting lines.
Accountant
Microfit Autobody parts
Beltsville
02.2016 - 10.2019
- Performed daily accounting functions like tracking expenses, readying deposits, and preparing payment
- Supported department staff by performing a wide range of clerical and administrative tasks
- Prepared monthly and year-end closing statements, financial documents, and invoices
- Reached sales objectives and created customer base.
Education
High school Diploma -
St. Euphrasies’ High School
2 years Associate Degree -
Holy Cross College
Completed coursework in Computer programming, Accounting, Hospitality Management and Human-Resource. -
University of Liberal Arts
Skills
- Awarded Number one Banker of the region
- Highest number of Appt per FTE
- Sales Support
- Account Reconciliation
- Adaptability and Flexibility
- Complex problem solving
- Cash Handling
- Customer service
- Team Collaboration
Timeline
Branch Banker
PNC Bank
11.2019 - Current
Accountant
Microfit Autobody parts
02.2016 - 10.2019
High school Diploma -
St. Euphrasies’ High School
2 years Associate Degree -
Holy Cross College
Completed coursework in Computer programming, Accounting, Hospitality Management and Human-Resource. -
University of Liberal Arts