Phiona Nalwadda
Las Vegas
Summary
Proven leader in sales and client relations, with several years of experience,adept at surpassing targets and driving market expansion, notably with EXP MARKETING COMPANY AND FLEMINGO DUTY FREE .Excels in customer service and inventory management, showcasing a unique blend of creativity and analytical prowess to optimize customer interactions and achieve significant growth.
Overview
7
7
years of professional experience
Work History
Sales Representative
Flemingo Duty Free Shop
Kampala
04.2019 - 09.2024
- Routinely met and exceeded target milestones.
- Demonstrated strong negotiation skills with clients.
- Built and maintained successful client partnerships.
- Managed inventory operations to ensure adequate stock levels.
- Ensured cleanliness and hygiene of the work environment.
- Communicated brand offers, availability, and secured potential deals with clients.
- Analyzed market trends to identify potential sales opportunities.
Volunteer Care Assistant
St. Paul Children's Home
06.2023 - 08.2024
- Ensured children's well-being through meal planning and clothing changes.
- Ensured a safe and hygienic space conducive to children's well-being.
- Managed various challenging behaviors effectively.
- Managed well being of vulnerable children, focusing on those frequently unwell.
- Educated teenage girls about basic health topics, including menstrual care and sex education.
- Organized educational and play activities for children.
Sales Manager
EXP MARKETING COMPANY
Kampala
03.2017 - 01.2019
- Established ambitious goals for employees to promote achievement and surpass business targets.Developing pricing strategies that would maximize profits while still remaining competitive in the market.
- Established relationships with key clients, while maintaining existing customer base, this way i managed to achieve company growth, brand development and market expansion.
- Managed daily operations of sales department, including supervision of staff members.
- Coached, developed and motivated my team to achieve revenue goals, trained them about negotiationswith vendors regarding product purchases or contacts
Education
BACHELOR OF SCIENCE - ACCOUNTING
Makerere University Business School
KampalaCARE CERTIFICATE -
care tuition
United KingdomSkills
- Customer service skills
- Interpersonal skills
- Communication skills
- Active listening
- Innovation
- Creativity
- Leadership skills
- Teamwork
- Marketing skills
- Computer skills
- Databases
- Inventory management
- Conflict resolution
- Spreadsheets
- Data visualization skills
- Customer Interaction Optimization
- Fast learner
Hobbies and Interests
Continuing to work on leadership and learning more skills.
Timeline
Volunteer Care Assistant
St. Paul Children's Home
06.2023 - 08.2024
Sales Representative
Flemingo Duty Free Shop
04.2019 - 09.2024
Sales Manager
EXP MARKETING COMPANY
03.2017 - 01.2019
BACHELOR OF SCIENCE - ACCOUNTING
Makerere University Business School
CARE CERTIFICATE -
care tuition
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