Phlobatir Mikhail
Palm Harbor
Summary
Detail-oriented banking professional with experience in problem resolution and adherence to compliance standards. Skilled in educating members on banking products, driving financial literacy, and delivering exceptional customer service that enhances member satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Banker
Achieva Credit Union
Dunedin
2024.02 - Current
- Facilitated account openings and inquiries, enhancing member access to banking services.
- Guided members on banking products and services, improving their financial decision-making.
- Resolved members issues through effective communication.
- Ensured compliance with bank policies and regulations.
- Conducted workshops and seminars on financial literacy, empowering members with essential financial knowledge.
- Supported members in achieving financial stability and security.
teller
Midflorida Credit Union
Clearwater
2022.02 - 2024.02
- Processed member transactions with accuracy and efficiency, contributing to smooth operations at a community-focused financial institution.
- Assisted members with account inquiries, delivering exceptional customer service to enhance member satisfaction.
- Balanced cash drawer daily, ensuring transaction records matched, thus maintaining financial integrity.
- Educated members on credit union products and services to enhance financial literacy.
Education
High School Diploma -
Plam Harbor Unvirsity High Scool
Palm Harbor, FL2021-05
Associate of Arts - Finance
St. Petersburg College
Clearwater, FL2026-04
Skills
- Financial product knowledge
- Financial analysis
- Transaction processing
- Compliance adherence
- Client relationship management
- Problem resolution
- Team collaboration
Languages
Arabic
Professional
Certification
Notary
Timeline
Banker
Achieva Credit Union
2024.02 - Current
teller
Midflorida Credit Union
2022.02 - 2024.02
High School Diploma -
Plam Harbor Unvirsity High Scool
Associate of Arts - Finance
St. Petersburg College