Phoebe Antoine
Galesburg,Illinois
Summary
Motivated and detail-oriented professional with experience in customer service, retail, and food service. Excels in team collaboration and customer communication. Beyond capable to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approaches to identifying and addressing issues, with focus on customer/client satisfaction while also optimizing processes and supporting team objectives.
Overview
2
2
years of professional experience
Work History
Brewista
Brew Horizons
09.2025 - Current
- Enhances operational efficiency by maintaining cleanliness and organization of workspace.
- Provides menu recommendations and assists customers with their selections.
- Monitors inventory levels, restocking supplies for not only my personal shift but shifts after mine.
- Collaborates with team members to enhance workflow and improve service speed.
Food Service Worker
Lieber's Boxcar Express
09.2024 - 02.2025
- Boosted team performance by collaborating to ensure outstanding service for our customers.
- Operated kitchen equipment and maintained cleanliness throughout food preparation areas.
- Prepared and served food items according to hygiene and safety standards.
- Resolved customer complaints promptly, maintaining a positive store environment.
Retail Sales Associate
TJX Companies
03.2024 - 09.2024
- Maintained high store presentation standards through effective merchandising techniques.
- Assisted customers with product selection, enhancing overall shopping experience.
- Achieved daily sales goals by collaborating with team members for customer satisfaction.
- Resolved customer inquiries promptly, creating positive relationships and repeat business.
Education
High School Diploma -
Galesburg High School
Galesburg, IL05-2025
Skills
- Positive attitude
- Teamwork
- Customer service
- Quick learner
- Problem-solving
- Team oriented
- Reliability
- Work ethic and integrity
Timeline
Brewista
Brew Horizons
09.2025 - Current
Food Service Worker
Lieber's Boxcar Express
09.2024 - 02.2025
Retail Sales Associate
TJX Companies
03.2024 - 09.2024
High School Diploma -
Galesburg High School