Phoebe Bautista
Oakland,CA
Summary
Pursuing opportunities which will allow growth professionally, while effectively utilizing my versatile skill set and knowledge to assist your corporate mission and to exceed team goals.
Overview
16
16
years of professional experience
Work History
Production/Shift Manager
The Lumpia Company
Oakland, CA
08.2023 - Current
- Facilitate open lines of communication between shifts by conducting thorough handover meetings at the beginning and end of each shift period.
- Devise and administer cost control initiatives savings.
- Handle daily scheduling adjustments, ensuring optimal coverage during peak production periods or unexpected absences.
- Oversee quality control procedures, guaranteeing that all products met owners standards.
- Ensure restaurant needs are maintained by preparing large quantities of food.
- Demonstrate excellent customer service.
Head Coach
Golden Bear Volleyball Club
Berkeley, CA
09.2022 - Current
- Mentoring and educating young athletes through the game of volleyball.
- Organize practice plans, travel arrangements and meetings for staff, players and chaperones.
- Provide leadership and guiding young athletes to be proficient in the game of volleyball along with cultivating social skills amongst peers and teaching healthy habits through exercise and nutrition.
- Designed uniforms for the organization.
Food services sales consultant
East Bay Restaurant Supply
Oakland, CA
02.2023 - 01.2024
- Prepared large sales orders for customers who are seeking a high volume of inventory.
- Consulted customers on how to professionally construct and adhere to county and local permits for restaurants.
- Managed inventory on the sales floor by restocking, organizing and creating displays to market companies sales.
- Strategize with sales team on how to effectively execute sales to meet companies goals.
- Consulted with vendors or regional representatives when ordering large quantities of product.
Owner
Flip N Soul Restaurant
Oakland, CA
02.2017 - 07.2022
- Managed and operated a Filipino and Soul food restaurant for seven years.
- Knowledge of Alameda Environmental Health guidelines and protocols and guidelines.
- Responsible for overseeing staff during daily operations.
- Organized large catering events for corporate companies and special events.
- Transported deliveries to surrounding cities in the East Bay.
- Proficient with using point of sale systems such as Heartland and Square.
- Lead daily operations for front of house and back of house service.
- Participated in community events in the city of Oakland by sponsoring and donating food for events.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Fostered an environment promoting continuous improvement empowering employees to identify opportunities for enhancing operational efficiency.
District Office Receptionist
Alameda Unified School District
Alameda, CA
08.2008 - 11.2012
- Primary personnel for greeting and directing guests to their desired District departments.
- Provided general information for guests needing immediate attention.
- Assisted the District's Administrative Assistant's to effectively execute daily operations.
- Responsible for various administrative functions including filing paperwork, delivering and sorting mail, and assisting the Superintendent's office and Fiscal Services department.
- Assisted with organizing Board meetings which included ordering meals for Board members and preparing Board packets for the monthly meetings.
- Transcribed minutes from Board meetings and posted minutes on the District website for public record.
- Demonstrated strong multitasking skills by handling multiple phone lines while assisting walk-in clients simultaneously.
- Resolved customer problems and complaints.
Education
Bachelor of Arts - Criminal Justice And Sociology
University of Arkansas
Fayetteville, AR06.2011
Skills
- Proficient with Apple and Microsoft software
- Excellent customer service and thrive in working in a fast-paced work setting
- Strong Written, Listening and Oral communication skills
- Strong leadership skills to create a work environment to exceed companies goals
- Equipment Troubleshooting
Timeline
Production/Shift Manager
The Lumpia Company
08.2023 - Current
Food services sales consultant
East Bay Restaurant Supply
02.2023 - 01.2024
Head Coach
Golden Bear Volleyball Club
09.2022 - Current
Owner
Flip N Soul Restaurant
02.2017 - 07.2022
District Office Receptionist
Alameda Unified School District
08.2008 - 11.2012
Bachelor of Arts - Criminal Justice And Sociology
University of Arkansas
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