Summary
Overview
Work History
Education
Skills
Timeline
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Phoebe Bonham

Española,NM

Summary

Proven track record of enhancing productivity and customer satisfaction at L&F Distributors, adept in forklift operation and critical thinking. Excelled in inventory organization and problem-solving, contributing to significant workflow improvements. Demonstrates a strong ability to learn and apply new skills effectively, ensuring operational excellence and team success. Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Overview

7
7
years of professional experience

Work History

Warehouse Worker

Rhoads Co.
11.2023 - 03.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Conducted regular inspections and audits to check quality and verify inventory levels.

Sales Representative

L&F Distributors
08.2023 - 10.2023
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Used customer insights to develop innovative sales strategies to increase sales.

Merchandiser

L&F Distributors
05.2023 - 07.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
  • Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.

Builder

L&F Distributors
09.2022 - 05.2023
  • Maintained clean and organized workspaces to uphold safety standards.
  • Operated pallet jack to pull orders out of storage areas.
  • Transferred loaded pallets onto delivery or storage areas.
  • Inspected materials for quality before loading.
  • Transported goods from racks, shelves and vehicles via forklift and pallet jack.
  • Prepared finished orders by pulling, packing, wrapping and securing products.
  • Loaded products onto pallet.
  • Transported items to delivery pallets using electric pallet jack.

Heavy Equipment Operator

Mountain States Pecan
03.2020 - 09.2022
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.

Lumber Associate

Home Depot
09.2019 - 03.2020
  • Expedited material loading for customers, utilizing hand trucks or power equipment as necessary while maintaining safety standards.
  • Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
  • Delivered exceptional customer service, addressing inquiries regarding product specifications and applications.
  • Increased sales revenue through the effective recommendation of appropriate products to customers.
  • Helped maintain proper stock rotation practices by identifying slow-moving items for clearance promotions or markdowns.
  • Improved departmental processes by suggesting innovative ideas during staff meetings for better workflow management.

Front Desk Receptionist

Comfort Inn & Suites
05.2017 - 10.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Completed data entry and filing to keep records updated for easy retrieval.

Education

No Degree - Welding Technology

Eastern New Mexico University - Roswell
Roswell, NM
05.2020

High School Diploma -

University High School
Roswell, NM
05.2019

Skills

  • Packaging and Labeling
  • Deadline Adherence
  • Willing to Learn
  • Critical Thinking
  • Truck loading and unloading
  • Pallet Jack Operation
  • Inventory organization
  • Data Entry
  • Self-Motivated and Disciplined
  • Cleaning and Organizing
  • Forklift Operation
  • Order Preparation

Timeline

Warehouse Worker

Rhoads Co.
11.2023 - 03.2024

Sales Representative

L&F Distributors
08.2023 - 10.2023

Merchandiser

L&F Distributors
05.2023 - 07.2023

Builder

L&F Distributors
09.2022 - 05.2023

Heavy Equipment Operator

Mountain States Pecan
03.2020 - 09.2022

Lumber Associate

Home Depot
09.2019 - 03.2020

Front Desk Receptionist

Comfort Inn & Suites
05.2017 - 10.2019

No Degree - Welding Technology

Eastern New Mexico University - Roswell

High School Diploma -

University High School
Phoebe Bonham