Overview
Work History
Education
Timeline
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Phoebe Kaplan

Kennebunk,ME

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Kennebunkport Inn
02.2025 - Current
  • Managed daily operations, ensuring smooth service flow.
  • Managed staff scheduling
  • Trained and mentored team members, fostering a collaborative and efficient work environment.
  • Conducted monthly beverage inventory and cost analysis to ensure beverage costs consistently remained below target percentage of sales
  • Managed beverage orders and collaborated with distributors to enhance menu offerings.
  • Completed daily spreadsheets for sales, tips, and employees’ time cards

Restaurant Manager

TIQA
07.2024 - 01.2025
  • Oversaw FOH operations and collaboratively led a team of servers, hosts, and bartenders
  • Completed cash out reports, daily sales reports, tip report spreadsheets, and nightly notes for the restaurant of what happened throughout the day
  • Bartended and took tables during peak hours of service to assist staff members

Bartender

Freedoms Edge Cider
04.2023 - 07.2024
  • Informed customers about the cider making process and gave information about the various flavors and types of ciders served
  • Poured ciders and assisted with kitchen duties
  • Handled cash register, merchandise restocks, and opening/closing duties

Server/Bartender

Luna Rooftop Bar
01.2023 - 02.2024
  • Server: Greeted customers, presented menus, provided suggestions for customers based on their preferences, brought food and drinks to tables, as well as handling cash, credit card, and hotel room charges
  • Bartender: made drinks for the bar and service bartended for all tables in the restaurant

Hostess

Black Tap NYC
06.2021 - 08.2021
  • Scheduled reservations and answered phone inquiries
  • Greeted and escorted guests to tables
  • Allocated servers to sections and maintained the balance of tables for each server

Marketing Intern

Spur Staffing
06.2020 - 08.2020
  • Created content for the company’s social media accounts and supported weekly podcast by developing concepts for episodes
  • Gathered and presented analytics across the industry on our competitors’ social media posts
  • Assisted sales and marketing teams by developing and maintaining performance spreadsheets

Education

B.A. - Psychology

New York University
New York, NY
05.2022

Timeline

Restaurant Manager

Kennebunkport Inn
02.2025 - Current

Restaurant Manager

TIQA
07.2024 - 01.2025

Bartender

Freedoms Edge Cider
04.2023 - 07.2024

Server/Bartender

Luna Rooftop Bar
01.2023 - 02.2024

Hostess

Black Tap NYC
06.2021 - 08.2021

Marketing Intern

Spur Staffing
06.2020 - 08.2020

B.A. - Psychology

New York University

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Phoebe Kaplan