Overview
Work History
Education
Skills
Timeline
ADDITIONAL INFORMATION
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PHOEBE KHUU

San Jose,CA

Overview

8
8
years of professional experience

Work History

Commission Support Associate & Office Assistant

Loan Factory
San Jose, CA
01.2026 - Current
  • Assist with calculation and verification of loan officer commissions for accurate payouts
  • Process and reconcile commission checks by opening, scanning, and storing them against company records
  • Investigate discrepancies and collaborate with teams to resolve issues before deposit
  • Respond to loan officer inquiries regarding commissions via email and ticketing systems
  • Categorize and route insurance and other important documents to the appropriate department (PIC)
  • Perform office operations including mail processing, document management, recordkeeping, and shipping key documents (e.g., deeds of trust) to investors or internal teams

Server

Okayama Sushi
San Jose, CA
02.2022 - Current
  • Greeted customers and took orders using POS systems
  • Prepared and served food safely in a timely manner
  • Handled cash and processed payments
  • Maintained cleanliness and hygiene standards
  • Upsold items and worked in a fast-paced environment

Manager

NU NAILS and CC Cosmetics
San Jose, CA
01.2022 - 12.2025
  • Licensed Manicurist
  • Supervise nail technicians and front desk staff
  • Manage daily salon operations and scheduling
  • Maintain inventory and place supply orders
  • Handle customer inquiries and resolve complaints
  • Recruit, train, and evaluate staff
  • Ensure compliance with health and safety standards
  • Support marketing efforts and client retention
  • Maintain a clean and organized salon environment

Seasonal Tax Intern

ATL CPA & Advisor Inc
San Jose, CA
01.2024 - 04.2024
  • Preparation and processing of tax returns and payments
  • Book-to-tax reconciliation
  • Basic tax research
  • Analyze tax returns for accuracy
  • Administrative support and recordkeeping

Shift Leader

Happy Lemon
San Jose, CA
05.2021 - 01.2022

Counter Helper

Yogurt Land
San Jose, CA
01.2021 - 05.2021

Shift Leader

Panda Express
San Jose, CA
05.2019 - 08.2020

Barista

Boba Bar
San Jose, CA
09.2018 - 05.2019

Education

Bachelor of Science - Business Administration - Finance

San Jose State University
San Jose, California
12-2025

Associate of Science - Business Administration

De Anza College
Cupertino, California
03-2023

High School Diploma - undefined

Andrew P. Hill High School
San Jose, California
06-2020

Skills

  • Microsoft Office (Excel, PowerPoint)
  • Quickbooks
  • Leadership
  • Time Management & Multitasking
  • Scheduling & Appointment Coordinator
  • POS & Booking System Proficiency
  • Sales & Marketing
  • Conflict Resolution
  • Customer Service
  • Team Collaboration & Communication

Timeline

Commission Support Associate & Office Assistant

Loan Factory
01.2026 - Current

Seasonal Tax Intern

ATL CPA & Advisor Inc
01.2024 - 04.2024

Server

Okayama Sushi
02.2022 - Current

Manager

NU NAILS and CC Cosmetics
01.2022 - 12.2025

Shift Leader

Happy Lemon
05.2021 - 01.2022

Counter Helper

Yogurt Land
01.2021 - 05.2021

Shift Leader

Panda Express
05.2019 - 08.2020

Barista

Boba Bar
09.2018 - 05.2019

Associate of Science - Business Administration

De Anza College

High School Diploma - undefined

Andrew P. Hill High School

Bachelor of Science - Business Administration - Finance

San Jose State University

ADDITIONAL INFORMATION

Languages: English, Vietnamese

PHOEBE KHUU