Phoebe Liucci
Brooklyn,NY
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Known for the ability to consult with clients to understand their vision and preferences, resulting in highly personalized service and satisfaction. Previous roles have demonstrated a significant impact by enhancing the aesthetics of events and increasing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Freelance Designer
Self Employed Services
Brooklyn, New York
04.2025 - Current
- Created detailed proposals to fit clients' design needs.
- Maintained records of customer orders and invoices.
- Planned out flower arrangements for events according to client specifications.
- Ordered flowers from wholesalers to ensure that all necessary items were available for customers.
- Provided excellent customer service by helping customers choose appropriate designs for their needs.
- Processed sales transactions and telephone orders.
- Maintained accurate records related to attendance, budgeting, contracts.
- Developed detailed event plans and timelines to ensure successful execution of events.
Floral Designer
Terrain at Brooklyn Botanic
Brooklyn, NY
04.2024 - Current
- Designs and arranges a variety of living arrangements, using many different kinds of plants.
- Advises customers on the best choices for their particular environment or occasion, based on budget, style preferences, and availability of materials.
- Provides plant care and assistance for customers' plant needs.
- Performs office and retail service duties, such as keeping financial records, serving customers, answering telephones, selling items, and receiving payment.
- Mentors and trains new employees on company policies and procedures.
Front Desk Receptionist
Euphoria Studio
Frenchtown, NJ
08.2021 - 12.2022
- Greeted and checked in clients, creating a welcoming and professional atmosphere.
- Scheduled appointments on the computer for clients both over the phone and in person.
- Processed client checkouts for services and merchandise, ensuring accurate billing, and efficient transactions.
- Maintained a clean and organized store environment, including arranging merchandise, and restocking inventory.
- Managed communication between clients and employees.
- Answered incoming calls, directed them to appropriate personnel and took messages.
Skills
- Customer Service
- Visual Merchandising
- Appointment Scheduling
- Communication Skills
- Employee Training
- Problem Solving
- Attention to Detail
- Time Management
- Event Planning Expertise
- Client Consultations
- Retail Operations
Timeline
Freelance Designer
Self Employed Services
04.2025 - Current
Floral Designer
Terrain at Brooklyn Botanic
04.2024 - Current
Front Desk Receptionist
Euphoria Studio
08.2021 - 12.2022
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