Phoebe Nguyen

Dynamic and detail-oriented professional with extensive experience in customer service and administrative roles across diverse industries, including hospitality and healthcare. Proficient in managing front-desk operations, handling payments, and maintaining organizational efficiency. Bilingual in English and Vietnamese, with exceptional communication, problem-solving, and teamwork skills. Adept at using tools like Microsoft Word, Excel, and Dentrix to streamline processes. Dedicated to learning and growth, with a proven track record of delivering excellent service and fostering positive client relationships.

• August 2025 - present
• Topic of the relationship between differences in empathy and the capacity to identify emotional facial expressions.
• Participated in the development and planning of the research project
• Conducted data collection sessions, including administering computerized tasks related to facial emotion recognition and distributing self-report empathy measures
• Maintained accurate and organized records of participant responses, ensuring data quality and consistency across sessions
• Collaborated with team members during meetings, offering input on study improvements, procedural adjustments, and interpretation of results
• Contributed to the preparation of research materials, such as summaries, presentation slides, and documentation for reports or potential publications.
• Helped troubleshoot technical issues with experimental software or equipment, ensuring smooth operation during testing sessions.
• Provided general research support as needed, demonstrating flexibility and a collaborative attitude throughout all stages of the project