Summary
Overview
Work History
Education
Skills
Timeline
Generic

Phoebe Oakley

Nine Mile Falls

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Daily Habit Espresso. Proven ability to foster a welcoming atmosphere and enhance guest satisfaction through active listening and attention to detail. A collaborative team player with strong time management and cash handling expertise, consistently contributing to a positive work environment.

Overview

3
3
years of professional experience

Work History

Barista

Daily Habit Espresso
05.2025 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

FOH Team Member

Brinker Internationl, Chili's Grill & Bar
03.2024 - Current
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.

Breakfast Hostess

Old European
11.2022 - 04.2024
  • Greeted guests and seated promptly, providing special accommodation for handicapped diners and small children.
  • Kept track of guests'' preferences, tailoring service delivery accordingly resulting in high levels of satisfaction.
  • Demonstrated excellent multitasking skills by managing multiple responsibilities simultaneously within the fast-paced environment.
  • Communicated effectively with team members to ensure seamless coordination of tasks during busy shifts.

Education

Lakeside High School
Nine Mile Falls, WA
06-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Active listener
  • Exceptional customer service

Timeline

Barista

Daily Habit Espresso
05.2025 - Current

FOH Team Member

Brinker Internationl, Chili's Grill & Bar
03.2024 - Current

Breakfast Hostess

Old European
11.2022 - 04.2024

Lakeside High School

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