Phoebe Pederson

• Regulate labor % and make schedule changes, and keep track of time cards and daily punches to ensure accuracy and honesty
• Trained the entire campus on how to use a new application, ICertainty, to ensure proper food temps are being recorded and all logs are up to audit standards.
• Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
• Addressed and resolved customer service issues to establish trust and increase satisfaction.
• Tracked food production levels, meal counts, and supply costs.
• Helped with coverage demands by encouraging cross-training and continuous professional development of kitchen staff.

• Established team priorities, maintained schedules and monitored performance.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Monitored security to protect employees, customers and property.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.

• Maintained tidy and organized warehouse environment to comply with cleanliness standards.
• Followed orders precisely for correct items, sizes and quantities.
• Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
• Greeted store customers and discussed needs.
• Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

• Oversaw and taught campers basic principles to enhance wellbeing and safety measures in nature.
• Planned weekly activities schedule for assigned group and facilitated smooth transitions for on-time arrival.
• Provided clear instruction to activity and program participants to deliver fun and maintain safety.
• Inspected equipment and machinery to verify functionality and safety.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Studio Art class, Physics, Biology, Calculus, Basic literature, Chemistry, Fashion design class

• 3.7 GPA
• Completed AP courses in subjects listed