Phoebe Racz
San Francisco,US
Summary
Driven and detail-oriented recent graduate holding a bachelor’s degree in design, demonstrating proficiency in foundational design concepts, creative problem-solving, and visual communication. Leveraged strong background in retail customer service, front desk operations, and hospitality to enhance team performance in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Key Holder
2nd Street USA
San Francisco, CA
07.2025 - Current
- Led daily store operations in a fashion resale environment, curating product presentation and strong brand representation. Buying, pricing, and merchandising secondhand designer and contemporary apparel while maintaining trend awareness and product authenticity standards. Managed cash handling procedures, maintaining accuracy in transactions and deposits. Supported management by overseeing floor operations, assisting with staff training, and maintaining high visual merchandising and customer service standards.
Graphic Design Intern
The Box SF
02.2025 - 05.2025
- Created engaging social media content and promotional materials while collaborating with marketing teams to enhance audience engagement and strengthen brand awareness. Increased event participation by contributing creative ideas, and maintaining organized project workflows to meet deadlines. Elevated monthly art-based events by assisting with planning, setup, and guest satisfaction.
Receptionist
Dimitra’s SkinCare and Electrolysis
06.2024 - 01.2025
- Created a welcoming client environment that encouraged repeat business by analyzing client feedback to enhance service quality and retention. Delivered strong client service through accurate booking, efficient transactions, and digital scheduling tools while analyzing feedback, maintaining financial accuracy, and supporting promotional retail strategies.
Server
The Rodeo Goat
Dallas, TX
05.2023 - 02.2024
- Provided attentive customer service while improving order efficiency, reducing wait times, and fostering a welcoming, team-oriented dining environment that encouraged repeat guests. Supported the company with accurate cash handling, POS system proficiency, and high organizational standards.
Education
Bachelor of Arts - Design
University of San Francisco
San Francisco, CA12.2025
Skills
- Adobe Creative Suite
- Figma & prototyping
- User-centered design
- Graphic & video design
- Responsive web design
- Visual merchandising
- Product evaluation and pricing
- Inventory management
- POS system operation
- Customer service
- Cash handling
- Training and mentoring
- Customer relationship management
- Personalized styling
- Time management
- Quick learning
Timeline
Key Holder
2nd Street USA
07.2025 - Current
Graphic Design Intern
The Box SF
02.2025 - 05.2025
Receptionist
Dimitra’s SkinCare and Electrolysis
06.2024 - 01.2025
Server
The Rodeo Goat
05.2023 - 02.2024
Bachelor of Arts - Design
University of San Francisco