Phoebe Rowan Harkey
Ellenboro,North Carolina
Summary
Entrepreneurial professional with experience and solid history of business success. Built operations from ground up with strategic approaches. Well-oriented to quickly adapt to working environments, contributing as a leader or collaborating as a team member.
Overview
7
7
years of professional experience
Work History
Owner & Trainer
Helms Hill Farms-Harkey Horsemanship
Ellenboro, North Carolina
01.2020 - Current
- Researched potential partners in order to expand services offered.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Organized events such as trade shows and conferences.
- Developed strategic plans to increase profitability and efficiency.
- Set pricing structures according to market analytics and emerging trends.
- Developed policies and procedures for the organization.
- Managed daily operations of business, including hiring and training staff.
- Analyzed market trends to identify new business opportunities.
- Implemented campaigns and promotions to help with developing services.
- Reviewed legal documents related to business operations.
- Maintained relationships with existing clients by providing superior customer service.
- Oversaw budgeting and financial management.
- Hosted special events to boost awareness and increase community engagement.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked closely with veterinarians to develop treatment plans for injured or ill animals.
- Evaluated animals to determine temperaments, abilities or aptitude for training.
- Evaluated potential new horses for purchase or lease by assessing their temperament, conformation, and soundness.
- Communicated with owners regarding progress and any changes needed to the training plan.
- Organized competitions such as barrel racing events or show jumping competitions.
- Monitored the progress of each horse in training to ensure goals were met.
- Trained and rode horses across wide age range and exhibited excellent horse handling skills.
- Attended equine seminars to stay up-to-date on industry trends and best practices.
- Advised owners on strategies for continuing training and reinforcing lessons.
Groom
Team Tate Dressage
Landrum, South Carolina
05.2019 - 12.2019
- Cleaned tack after each use ensuring it was in good working order.
- Maintained clean and orderly barns, tack rooms, and arenas.
- Turned out horses to promote optimal exercise and health.
- Prepared food to meet needs of animals under care with appropriate meals.
- Assessed animals for injury and illness.
- Administered medications to animals.
- Performed general maintenance tasks such as painting fences, mucking out stalls.
- Provided daily exercise for the horses including riding, lunging, turn out and hand walking.
- Monitored hay, bedding, supplements and other supplies levels to ensure adequate stock is available at all times.
- Checked fences regularly for damage or loose boards which could cause an injury to the horse or rider.
- Attended competitions and shows as part of team duties when required.
- Kept accurate records of daily care given to each horse including feeding times and vet visits.
- Assisted with farrier visits, vaccinations and worming programs.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Operated a variety of machinery and tools safely and efficiently.
- Maintained updated knowledge through continuing education and advanced training.
Head Wrangler
French Broad Outpost Ranch
Del Rio, Tennessee
04.2018 - 12.2018
- Ensured that all equipment was properly maintained and serviced.
- Herded livestock to pastures for grazing.
- Patrolled pastures to monitor animal safety and make timely repairs to equipment, gates and pens.
- Conducted regular safety inspections of stables, trails, tack rooms.
- Planned trail rides for customers ensuring appropriate terrain selection based on skill levels.
- Fed and watered livestock and monitored food and water supplies.
- Provided instruction to guests on proper riding techniques.
- Performed routine maintenance and repairs on farm structures, such as fences and barns.
- Supervised and trained wranglers in horse care, riding techniques, and customer service.
- Broke in new horses with diligent and patient approach focused on building trust.
- Responded to emergency situations involving injured or ill horses quickly and efficiently.
- Assisted in the development and implementation of farm management practices that promote sustainability.
- Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
- Communicated with customers regarding riding policies and procedures.
- Developed relationships with customers by providing excellent customer service.
- Used all-terrain vehicles to patrol expansive land holding, pastures and grazing areas to monitor animal activities.
- Administered medications and vaccinations or arranged for veterinarians to provide extensive treatment.
Education
High School Diploma -
Greer Middle College Charter High School
Greer, SC06-2016
Skills
- Client relations
- Basic web design
- Social media management
- Small business operations
- Verbal and written communication
- Conflict resolution
- Customer service
Timeline
Owner & Trainer
Helms Hill Farms-Harkey Horsemanship
01.2020 - Current
Groom
Team Tate Dressage
05.2019 - 12.2019
Head Wrangler
French Broad Outpost Ranch
04.2018 - 12.2018
High School Diploma -
Greer Middle College Charter High School