PHOEBE UNGOS
Aliso Viejo,CA
Summary
Experienced Event Operations Specialist with a track record of coordinating high-impact events and optimizing workflows in hospitality and entertainment. Adept at team collaboration, vendor coordination, and guest experience enhancement through clear communication and strategic planning. Recognized for efficiency, flexibility, and results-driven execution.
Overview
7
7
years of professional experience
Work History
Event Host
Bowlero OC
10.2024 - Current
- Led day-of operations for private and corporate events, ensuring smooth execution and guest satisfaction.
- Coordinated with departments to maintain event flow and service quality.
- Acted as primary client contact for real-time issue resolution and requests.
Project/Event Coordinator
SBDN
01.2019 - 09.2024
- Supported planning and execution of community events, mixers, and virtual campaigns.
- Managed logistics, vendor relations, and event communications.
- Created outreach strategies to boost event participation.
Shift Lead
7 Leaves Café
Irvine, USA
10.2022 - 04.2024
- Oversaw store operations, shift planning, and employee training.
- Maintained inventory controls and implemented cost-saving practices.
- Resolved customer concerns while upholding health/safety standards.
Education
B.A. - Business-Entertainment and Hospitality Management
California State University
FullertonSkills
- Event Planning & Execution
- Vendor & Client Relations
- Operations & Logistics
- Timeline & Budget Management
- Team Leadership
- Customer Experience Optimization
- Communication Skills
- Crisis Management
Timeline
Event Host
Bowlero OC
10.2024 - Current
Shift Lead
7 Leaves Café
10.2022 - 04.2024
Project/Event Coordinator
SBDN
01.2019 - 09.2024
B.A. - Business-Entertainment and Hospitality Management
California State University
Similar Profiles
Charles McFaddenCharles McFadden
Coach at SoCal Express / OC Shamrocks / Mad Dog OCCoach at SoCal Express / OC Shamrocks / Mad Dog OC
Brandy DavisBrandy Davis
Operations Supervisor at Bowlero Corp (Bowlero Auburn AlOperations Supervisor at Bowlero Corp (Bowlero Auburn Al
Yvonne TelloYvonne Tello
Lane Server at BowleroLane Server at Bowlero
ARIEL CHRISTENSENARIEL CHRISTENSEN
Outreach Coordinator at Aliso Niguel Theater CompanyOutreach Coordinator at Aliso Niguel Theater Company
Philip OrahaPhilip Oraha
Asset Risk Consultant at Ahura Auto SalesAsset Risk Consultant at Ahura Auto Sales