Phoebe Zhu
San Francisco,CA
Summary
A hardworking and passionate job seeker with strong clinical judgment and excellent communication skills eager to secure an entry-level Registered Nurse position. Works well with diverse patient populations and fosters trusting relationships with improved outcomes. Demonstrated ability to improve processes, evidenced by optimized appointment scheduling, and fostered teamwork, ensuring high-quality patient experiences. Skilled in medical records management and patient support, embodying adaptability and detail orientation.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Kaiser Permanente, San Francisco
05.2017 - Current
- Built strong relationships with patients through effective communication skills that foster trust in the clinic's commitment to quality care.
- Documented vital signs and health history for patients in clinic environments.
- Performed medical records management, including filing, organizing, and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Patient Care Technician
Kaiser Permanente, Redwood City
02.2022 - 12.2022
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Maintained clean and safe environment to promote patient safety and comfort.
- Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
Education
Bachelor of Science - Nursing
San Francisco State University
San Francisco, CA12.2024
Associate of Science - Nursing
College of San Mateo
San Mateo, CA05.2024
Certification - Medical Assisting
Boston Reed College
South San Francisco, CA12.2012
Bachelor of Science - Business Administration And Management
San Francisco State University
San Francisco, CA12.2009
Skills
- Strong Clinical Judgment
- Excellent Team Coordination
- Adaptable and trustworthy
- Flexible and detail-oriented
- Great communication skills
- Complex Problem-Solving
clinical rotations
- Spring 2024, Leadership and Management in Nursing San Mateo Medical Center San Mateo, CA 120 hours
- Spring 2024, Advanced Medical/Surgical Nursing/ED/ICU/OR San Mateo Medical Center San Mateo, CA 120 hours
- Fall 2023, Medical-Surgical Nursing San Mateo Medical Center San Mateo, CA 120 hours
- Fall 2023, Psychiatric/Mental Health Nursing San Mateo Medical Center San Mateo, CA 120 hours
- Spring 2023, Maternity Nursing Kaiser Permanente San Francisco, CA 96 hours
- Spring 2023, Pediatric Nursing San Mateo Medical Center San Mateo, CA 96 hours
- Fall 2022, Concepts of Homeostasis in Nursing San Mateo Medical Center San Mateo, CA 96 hours
- Fall 2022, Introduction to Nursing San Mateo Medical Center San Mateo, CA 96 hours
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
References
References upon request
Timeline
Patient Care Technician
Kaiser Permanente, Redwood City
02.2022 - 12.2022
Medical Assistant
Kaiser Permanente, San Francisco
05.2017 - Current
Bachelor of Science - Nursing
San Francisco State University
Associate of Science - Nursing
College of San Mateo
Certification - Medical Assisting
Boston Reed College
Bachelor of Science - Business Administration And Management
San Francisco State University
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