Phoenix Georgiades
New York,NY
Summary
Dynamic leader and quick learner, advanced to a managerial role at Anthropologie, demonstrating exceptional sales team leadership and customer engagement. Skilled in complex problem-solving and time management, significantly enhanced team performance and customer satisfaction, leveraging both hard and soft skills to drive success. Effective Student committed to learning and growing. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
5
5
years of professional experience
Work History
Sales Associate/Manager
URBN - Anthropologie
New York, NY
08.2023 - Current
- Earned promotion through hard work and dedication, reaching the position of manager.
- Managed a team of sales associates, providing guidance and support to improve overall performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Cultivated a positive work environment that fostered teamwork and motivated employees to excel in their roles.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Sales Associate/Stylist
URBN - Free People
Walnut Creek, CA
05.2022 - 08.2022
- Managed tasks such as operating the cash register, restocking merchandise, and processing online orders.
- Assisted customers in selecting and coordinating items that suited their preferences and complemented existing merchandise.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Sales Associate/Lead Key Holder
Brandy Melville USA
Walnut Creek, CA
09.2019 - 10.2020
- Contributed to the ongoing success of store operations through diligent maintenance and efficient management.
- Managed cashier duties including transaction handling, opening/closing cash registers, and facilitating bank deposits and withdrawals.
- Advanced to a leadership role and effectively supervised sales associates while serving as a keyholder.
- Provided personalized assistance to customers, including helping them discover suitable merchandise and addressing any concerns.
Education
Bachelor of Science - Economics
Fordham University
The Bronx, NY05.2025
Skills
- Customer Engagement
- Meeting Management
- Sales Team Leadership
- Quick and Motivated Learner
- Attention to detail
- Time Management
- Complex Problem-Solving
Languages
Spanish
Elementary
Timeline
Sales Associate/Manager
URBN - Anthropologie
08.2023 - Current
Sales Associate/Stylist
URBN - Free People
05.2022 - 08.2022
Sales Associate/Lead Key Holder
Brandy Melville USA
09.2019 - 10.2020
Bachelor of Science - Economics
Fordham University
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