Phoenix Sanchez
San Diego
Summary
UC San Diego graduate (Cognitive Science, Interaction Design) with a strong track record of staying organized in fast-moving environments, coordinating across people, and following details through to completion. I’m highly dependable, fast to learn new tools and workflows, and comfortable coordinating across multiple stakeholders. Excited to bring that structure into an Operations Manager role supporting order flow, logistics coordination, and customer delivery execution.
Overview
9
9
years of professional experience
Work History
Front End Developer / Web + Brand Designer
Contract/Freelance
09.2023 - Current
- Design/build responsive websites and brand systems for small businesses and personal brands, managing projects from discovery to final delivery.
- Translate client goals into clear design direction, structured layouts, and usable UI systems while maintaining consistent brand standards.
- Coordinate feedback cycles, document revisions, and deliver polished assets on schedule across multiple stakeholder touchpoints.
- Maintain organized project files and handoffs to support smooth launches, updates, and future iteration.
Manager
Adrift Tahoe
06.2017 - 09.2022
- Led daily operations including scheduling, staff coordination, task prioritization, and smooth workflow coverage across shifts.
- Prepared and submitted sales/performance summaries to support planning decisions and operational improvements.
- Served as the escalation point for customer issues, resolving concerns quickly while protecting brand trust and retention.
- Trained and onboarded team members to improve consistency, product knowledge, and service quality.
- Strengthened store execution by building reliable team systems, clear responsibilities, and consistent communication.
Education
B.S - Cognitive Science, Interaction And Design
University of California, San Diego (UCSD)
San Diego, CA06.2025
Skills
Core Strengths: Operational coordination & follow-through, Customer stakeholder communication, Process improvement, Tools systems comfort
Operations: Documentation, reporting, scheduling, coordination, stakeholder communication, issue resolution
Tools: Figma, Google Workspace, Google Sheets, Slack, Zoom
Web/Tech: HTML, CSS, JavaScript, React, Firebase, Git/GitHub
Timeline
Front End Developer / Web + Brand Designer
Contract/Freelance
09.2023 - Current
Manager
Adrift Tahoe
06.2017 - 09.2022
B.S - Cognitive Science, Interaction And Design
University of California, San Diego (UCSD)