Phoenix Stamp
Blanchard
Summary
Dynamic professional with experience in customer service and asset acquisition. Demonstrated ability to analyze market trends and enhance customer experiences, ensuring satisfaction. Committed to leveraging data management and strategic planning skills to drive impactful business outcomes.
Overview
9
9
years of professional experience
Work History
Asset Acquisition Analyst
TradePort
Oklahoma City
03.2026 - Current
- Analyzed industry trends and competitive landscape, shaping strategic direction for acquisition deals.
- Analyzed market trends to identify potential acquisition opportunities.
- Performed market research to identify potential acquisition targets in strategic areas.
- Monitored industry developments to inform acquisition strategies and decisions.
- Drafted detailed reports on acquisition proposals, facilitating informed decision-making by executives.
- Updated and organized records in database systems, ensuring reliable tracking of acquisition activities.
Multibanker
First National Bank and Trust
Tuttle
02.2026 - Current
- Delivered exceptional customer service during peak hours, ensuring positive customer experiences.
- Resolved customer issues promptly and professionally, contributing to higher customer retention.
- Promoted bank products, increasing customer engagement and satisfaction.
- Assisted customers with account inquiries and service requests.
- Adhered to bank policies for security and compliance standards.
Head Trainer/Server
The Lokal
Mustang
11.2021 - 02.2026
- Developed training programs to equip new team members with necessary skills at community-focused restaurant
- Collaborated with management to align training goals with business objectives.
- Oversaw onboarding processes to facilitate seamless integration of new hires into team
- Delivered on-the-job coaching to help staff meet performance expectations and goals
- Assisted team members with training on menu items and service protocols.
- Provided excellent customer service to enhance dining experiences.
- Resolved customer complaints promptly to ensure satisfaction.
- Handled cash transactions accurately during closing procedures.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Aircraft Mechanic
STA Aviation
Oklahoma City
05.2019 - 04.2020
- Diagnosed mechanical issues to ensure timely and accurate repairs using specialized tools and equipment.
- Inspected aircraft components and systems for wear, corrosion, and defects, ensuring safety and compliance.
- Inspected aircraft systems to ensure compliance with safety regulations.
- Collaborated with team members to achieve thorough and timely completion of aircraft inspections and repairs.
- Documented maintenance activities in compliance with aviation regulatory standards.
- Recorded maintenance performance in aircraft logbooks and completed other paperwork requirements.
Customer Service Associate
Lowe's
Mustang
04.2018 - 05.2019
- Resolved customer inquiries and complaints promptly, ensuring a positive shopping experience.
- Guided customers in product selection, offering tailored advice to enhance satisfaction.
- Processed transactions using point-of-sale systems accurately and efficiently.
- Welcomed customers upon entry to assess their preferences.
- Optimized inventory levels and arranged merchandise displays to improve customer accessibility.
- Conducted regular product knowledge sessions to enhance service delivery.
- Monitored store cleanliness and ensured compliance with safety standards.
Assistant Football Coach
Southwest Covenant
Yukon
08.2017 - 05.2019
- Analyzed game footage to pinpoint specific areas for player performance enhancement.
- Implemented targeted drills that enhanced players' technical skills and game awareness.
- Assisted in developing practice plans and strategies for team performance.
- Mentored student-athletes on sportsmanship and personal development principles.
- Organized team meetings to strategize and address player concerns, fostering open communication.
Education
Associate of Science - Enterprise Development
Oklahoma State University - Oklahoma City
Oklahoma City, OK07-2024
High School Diploma -
Southwest Covenant Schools
Yukon, OK05-2019
Some College (No Degree) - Finance And Accounting
University of Central Oklahoma
Edmond, OKSkills
- Market analysis
- Acquisition strategies
- Financial modeling
- Due diligence
- Asset evaluation
- Relationship management
- Customer relationship management
- Strategic planning
- Microsoft Excel
- Financial software
- Data organization
- Report writing
- Effective communication
- Client management
- Team collaboration
- Regulatory compliance
- Conflict resolution
- Relationship building
- Customer service
- Effective customer upselling
- Cash handling
- Banking product sales
- Math aptitude
- Strong work ethic
- Memory retention
- Professional appearance
Timeline
Asset Acquisition Analyst
TradePort
03.2026 - Current
Multibanker
First National Bank and Trust
02.2026 - Current
Head Trainer/Server
The Lokal
11.2021 - 02.2026
Aircraft Mechanic
STA Aviation
05.2019 - 04.2020
Customer Service Associate
Lowe's
04.2018 - 05.2019
Assistant Football Coach
Southwest Covenant
08.2017 - 05.2019
Associate of Science - Enterprise Development
Oklahoma State University - Oklahoma City
High School Diploma -
Southwest Covenant Schools
Some College (No Degree) - Finance And Accounting
University of Central Oklahoma