Phoenix Starrett

• Efficiently bringing pallets down using Industrial equipment.
• Putting pallets into overhead/storage using industrial equipment.
• Unloading trailers by hand and/or using Raymond Pacer.
• Taking and tracking inventory to insure it is correct and up to date.
• Processing and shelving inventory from freight shipments.
• Consistently stocked 45–50 items per hour onto sales floor shelves with accuracy and efficiency.
• Retrieving and staging overhead inventory for upcoming projects or operational needs.
• Training team members on proper equipment use and safety procedures

• Negotiated prices for purchasing and selling items, including pawn loans and layaway plans.
• Conducted audits and maintained inventory control within the warehouse and sales to ensure accuracy and proper item tracking.
• Organized department inventory, updated pricing, and ensured a clean and well-maintained workspace.
• Pulled inventory from warehouse to be priced and put on sales floor.
• Located and processed light-to-heavy items from the warehouse, ensuring accurate system documentation.
• Strengthened customer relationships by resolving disputes.
• Understanding customer needs, and using effective sales tactics.
• Assisted customers with layaway processes, providing detailed explanations and excellent service.

• Managed daily store operations, including opening and closing duties, and cash reconciliation.
• Supervised team members to ensure smooth workflows and adherence to company standards during peak hours.
• Trained staff on operational procedures, ensuring consistency in customer service and food preparation.
• Monitored and maintained cleanliness across stations, ensuring compliance with health and safety regulations.
• Prepared baked goods and completed food prep tasks for the following day to optimize efficiency.
• Delivered excellent customer service by resolving issues, managing transactions, and maintaining a welcoming environment.
• Coordinated inventory management by restocking supplies and minimizing waste.

• Front of House Responsibilities:
• Delivered excellent customer service by efficiently serving customers, handling transactions, and resolving complaints.
• Maintained clean and organized stations, including dining areas, food surfaces, and restrooms.
• Coordinated with Back of House to ensure timely food preparation and order accuracy.

[Promoted to BOH]

• Back of House Responsibilities:
• Prepared core menu items such full entree items and side dishes.
• Operated and maintained multiple kitchen stations, including wok and dish stations, ensuring smooth workflow.
• Conducted detailed cleaning of kitchen equipment, including ventilation systems, at the end of each shift.
• Collaborated with Front of House staff to ensure accurate inventory and timely preparation of food requests.
• Managed food production for Uber Eats and other delivery services while adhering to quality standards.

• Managed daily store operations, including opening and closing duties, and cash reconciliation.
• Supervised team members to ensure smooth workflows and adherence to company standards during peak hours.
• Trained staff on operational procedures, ensuring consistency in customer service and food preparation.
• Monitored and maintained cleanliness across stations, ensuring compliance with health and safety regulations.
• Prepared baked goods and completed food prep tasks for the following day to optimize efficiency.
• Delivered excellent customer service by resolving issues, managing transactions, and maintaining a welcoming environment.
• Coordinated inventory management by restocking supplies and minimizing waste.