Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Phong Dang

Arlington,TX

Summary

I'm set to graduate from Lincoln Tech this February and am eager to train on the field while continuing to learn and grow professionally. I am an organized and dependable individual with a proven ability to manage multiple priorities effectively and maintain a positive attitude. Semi-fluent in English and fluent in Vietnamese, I bring strong communication skills and a willingness to take on additional responsibilities to help achieve team goals.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Bun Bo Hue Duc Chuong
03.2021 - 06.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Head Server

Hu Tieu My Tho
08.2022 - 03.2024
  • Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained a clean, safe, and welcoming environment through regular monitoring of dining areas and server stations.
  • Resolved guest complaints, addressing issues promptly to foster a positive dining experience.

Cooker Operator

Red Claws Crab Shack
09.2024 - Current
  • Enhanced kitchen efficiency by streamlining cooking processes and organizing workstation layouts.
  • Developed strong multitasking skills to manage multiple orders simultaneously while maintaining accuracy and efficiency.
  • Improved food quality by ensuring proper execution of recipes and monitoring ingredient freshness.
  • Adhered to industry-standard food safety protocols such as temperature control measures during storage, preparation, cooking, holding, cooling process for all dishes.
  • Selected correct ingredients and garnishes according to recipe specifications.
  • Maintained ingredients and supplies inventories, enabling timely stock replenishment.
  • Worked in production to improve efficiency.
  • Ensured optimal taste consistency in each dish through ongoing taste-testing adjustments during the cooking process.
  • Maintained a clean, safe workspace by adhering to strict sanitation guidelines and safety regulations.

Education

High School Diploma -

James Bowie High School
Arlington, TX

HVAC

Lincoln Tech
Grand Prairie, TX
02-2025

Skills

  • Multitasking capacity
  • Leadership and supervision
  • OSHA compliance
  • Knowing Vietnamese and English
  • Relationship building
  • Willing to work hard and hungry to learning more
  • Continuous improvement mindset
  • Attention to detail

Languages

Vietnamese
Native or Bilingual
English
Professional Working

Timeline

Cooker Operator

Red Claws Crab Shack
09.2024 - Current

Head Server

Hu Tieu My Tho
08.2022 - 03.2024

Assistant Manager

Bun Bo Hue Duc Chuong
03.2021 - 06.2022

High School Diploma -

James Bowie High School

HVAC

Lincoln Tech
Phong Dang