Phong Pham
Arlington
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gastroenterology Practice Associates
09.2023 - 01.2025
- Efficiently and meticulously facilitate the flow of care between provider and patient through EMR and a multi-line phone system
- Managed multi-physician procedure schedules as an acting liaison between associated surgery facilities
- Managed daily clinic by preparing patient rooms and patient charts by documenting medical history, HPI, ROS, and obtaining patient vitals
- Completed clinical tasks for physicians such as prior authorizations for medications, scheduling office visits, obtaining records and procedure clearances, and relaying doctor’s recommendations
Patient Care Technician
Carrollton Springs Changes Frisco
04.2021 - 11.2022
- Observed and provided security for patient and therapists during facility hours
- Transported patients to facility from designated pick up locations
- Assisted in assessing patient care and providing vital information to their healthcare providers
Unit Secretary
Carrollton Springs Hospital
02.2020 - 04.2021
- Record patient information and insurance into Medik
- Obtain vitals for incoming patients and accommodate to patient needs
- Operate a multi-line phone system - directing incoming phone calls to various departments within the facility, recording messages sent to patients, and providing necessary information to resolve questions and concerns
- Help facilitate the initial procedures of assessment with the intake department
- Provide a high level of customer service with a sound understanding of what the facility offers in order to assist incoming patients
Education
Masters of Science - Medical Science
University of North Texas Health Science Center
01-2025
Bachelors of Science - Biology
University of Texas at Arlington
01-2022
Skills
- Bilingual in Vietnamese and English
- Expert in Microsoft Office Suite - WPM 115
- Knowledgeable in EMR systems such as eClinicalWorks
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Accomplishments
- Recognized for outstanding dedication to patient care.
Certification
- Certified Fibroscan Technician, [Gastroenterology Practice Associates]
LEADERSHIP ACTIVITIES
- Filipino Student Association
- Sports Coordinator [May 2018 to 2019]
- Charged with creating and managing sports tournament bracket for Goodphil event Spring 2019
- Helped organize, manage, and fundraise Goodphil Event in the spring with a budget in 2019 of $95,000
- Vice President [May 2019 to 2020]
- Oversaw other officers’ job assignments in preparing for Isang Mahal, GoodPhil, and other miscellaneous events
- Filled in for President when absent
- Treasurer [May 2020 to 2021]
- Active in managing budget and fundraising for the organization
LAB VOLUNTEER FOR CANCER RESEARCH CENTER
- University of Colorado | Denver Anschutz Medical Campus
- Conducted western blots with the use of New England Peptide Kits under the mentorship of Dr. Graner and his Neurosurgery research lab
- Presented Poster of Heat shock proteins and brain tumors cells during open session on campus
- Attended medical seminars with residents on campus
- Shadowed Dr. Ung throughout the summer observing operations, lectures and meetings
Research Experience
University of Colorado Anschutz Medical Campus
Cancer Research Fellow
Aurora, Colorado | May 2017 – August 2017
Principal Investigator: Michael Graner, PhD
Hours: 400
Project:
Investigation of Heat Shock Proteins on Exosome Surfaces as Potential Biomarkers for Glioblastoma
Responsibilities:
- Conducted Western blot analysis and BCA assays
- Investigated extracellular vesicles as potential cancer biomarkers
- Collected and analyzed laboratory data
- Participated in experimental design and interpretation
- Presented findings at program symposium
Pham P, Wang M, Fringuello A, Graner M.
Study of Heat Shock Proteins (HSPs) on Exosome Surfaces
Cancer Research Fellowship Symposium
University of Colorado Anschutz Medical Campus
August 2017
Timeline
Medical Assistant
Gastroenterology Practice Associates
09.2023 - 01.2025
Patient Care Technician
Carrollton Springs Changes Frisco
04.2021 - 11.2022
Unit Secretary
Carrollton Springs Hospital
02.2020 - 04.2021
Bachelors of Science - Biology
University of Texas at Arlington
Masters of Science - Medical Science
University of North Texas Health Science Center