Phu Nguyen
Tukwila,United States
Summary
Fulfillment Associate with 2 years of experience in warehouse operations and retail, demonstrating proficiency in customer service, team collaboration, and machine operation. Skilled in Microsoft Office and forklift operation, contributing to efficient order processing and team success. Eager to leverage expertise in customer-focused roles to enhance operational efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Amazon Delivery Driver
Amazon DSP
07.2025 - Current
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
- Operated vehicle safely in highly congested areas with no traffic violations.
- On road mechanic, fixing and replacing broken parts
Fulfillment Associate
Amazon
02.2023 - 07.2025
- Process and prepare customer orders with speed and accuracy in a high-volume warehouse
- Operate scanning equipment and follow strict safety protocols
- Collaborate with team members to meet daily performance goals Processed and prepared customer orders swiftly, achieving timely deliveries and enhancing overall customer satisfaction.
Store Cashier
Saar's Market Place Stores
06.2021 - 09.2021
- Managed point-of-sale transactions with accuracy and friendly service
- Resolved customer questions and supported daily operations
- Trained new staff on cash register and front-end procedures
Education
High School Diploma -
Highline College
Des Moines, WA11.2025
High School - undefined
Highline High School
Burien, WA06.2022
High School - undefined
Trịnh Hoài Đức High School
Vietnam01.2017
Skills
- Forklift Operation
- Mechanic
- Sales Customer Service
- Machine Operation
- Coaching
- Microsoft Office
- Team Collaboration
- Logistics
- Microsoft Certification
Languages
Vietnamese (Expert)
English (Skilful)
Timeline
Amazon Delivery Driver
Amazon DSP
07.2025 - Current
Fulfillment Associate
Amazon
02.2023 - 07.2025
Store Cashier
Saar's Market Place Stores
06.2021 - 09.2021
High School - undefined
Highline High School
High School - undefined
Trịnh Hoài Đức High School
High School Diploma -
Highline College